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SAP Support Services for ECC Landscapes and S/4HANA Ecosystems

Maintain operational excellence on SAP ECC while optimizing your S/4HANA journey. Access senior-level technical expertise to bridge the skills gap and free your internal teams for strategic growth.

LEVERX — YOUR STRATEGIC PARTNER FOR SAP SUPPORT & SYSTEM CONTINUITY

As an SAP Gold Partner with over 20 years of experience, LeverX specialises in the high-stakes management of both legacy landscapes and modern S/4HANA ecosystems. We lead the way in maintaining operational stability for UK enterprises, ensuring that critical business processes are executed with technical precision, HMRC compliance, and zero operational disruption.

LeverX provides more than reactive maintenance; we deliver a dedicated support framework engineered for the UK’s rigorous regulatory and corporate landscape. We help you bridge the local SAP talent gap by providing senior-level expertise that balances "Clean Core" principles with the need to sustain legacy ECC environments during your transition journey.

1,500+
successful projects
15
offices, 10+ countries
2,200+
employees
500+
certified experts

Our SAP Support Services

S/4HANA Hypercare

We take full ownership of system stability immediately after Go-Live, resolving post-launch bottlenecks and fine-tuning technical configurations to ensure a seamless transition to daily operations.

24/7 Incident Response (L2/L3)

Guaranteed SLA-backed recovery for business-critical failures. Our experts perform deep root-cause analysis to eliminate recurring bugs and prevent operational downtime around the clock.

Managed Application Services (AMS)

On-demand access to senior functional expertise to bridge the UK talent gap. We handle the entire technical overhead, from routine maintenance to complex functional enhancements across all SAP modules.

Performance & HANA Optimization

We eliminate system latency through deep transaction auditing and HANA memory management. Our engineers ensure maximum processing speed and 100% data integrity across your entire infrastructure.

Clean Core & ABAP Modernization

We refactor legacy technical debt into future-ready assets. By moving custom logic to SAP BTP and modernizing ABAP code, we ensure your system is architecturally ready for seamless future upgrades.

Fiori & Mobile UX

We replace complex legacy screens with intuitive, mobile-first Fiori dashboards. We deliver a modern user experience that increases transaction speed and simplifies complex workflows for your workforce.

SAP License Support

Navigating complex SAP licensing is critical to preventing unnecessary costs. We provide proactive quarterly analysis, compliance resolution, and negotiation support to optimize your license management and protect your budget.

Knowledge Transfer & Training

We mitigate the risk of knowledge loss by documenting custom workflows and upskilling your internal IT team. We provide the technical blueprints and training necessary to sustain your SAP landscape.
What Service Do You Need?

Your Business Benefits With LeverX’s SAP Support Offering

Minimum disruptions

  • Software malfunctions may disrupt the whole operation process. Our SAP support service will let you quickly spot the problematic case and do the fixing, lowering the potential adverse effects on business continuity.

Proactive monitoring

  • Our SAP support team utilizes high-end monitoring solutions and approaches to find any possible issues before they lead to disruptions. Helping you avoid downtime and performance bottlenecks. 

Better system performance

  • LeverX experts help you with configuring and optimizing your SAP software to reach the maximum productivity and assure streamlined operations for your business.

Latest updates

  • SAP regularly improves their products with new features and bug fixes. Ignoring them may result in post-installation issues and software malfunctions. Our SAP support team is always here with official, up-to-date patches to ensure timely updates’ installation, keeping clients’ businesses the leaders in advancements.
LEVERX
Need Support Assistance? Tell Us About Your Challenges.

Three Tiers of LeverX SAP Support Packages

Our support model is designed to scale with your business requirements. From basic system safeguarding to full-cycle strategic management, we offer three distinct levels of engagement tailored for the UK enterprise landscape:
L1 Support

  • Collecting client information
  • Identifying and localizing system issues
  • Analyzing and determining consequences
L2 Support

  • Processing maintenance/repair requests
  • Fixing errors not needing system modifications
  • Implementing additional solutions as necessary
L3 Support

  • Resolving complex problems requiring expertise
  • Utilizing additional resources if needed
  • Potentially involving vendor assistance
LEVERX
From Maintenance to Growth: Define Your Support Roadmap

Customers' success stories

Automotive
Manufacturing
Fintech
Transportation and Logistics
Retail
Pharmaceuticals

Why Choose LeverX for SAP Support

Extensive expertise

LeverX brings 20+ years of deep industry experience, providing software support for the  sectors such as retail, manufacturing, and pharmacy. Having successfully delivered 30+ SAP support projects, we possess a thorough understanding of the business challenges and the expertise to help our clients overcome them.

Individual approach

From tailored solutions to adaptable support models, we collaborate with you to ensure our services align with both your goals and budget. Whether it’s short-term projects or long-term initiatives, technical hurdles, or business challenges, we focus on your needs to deliver a solution that’s the perfect fit for your organization.

Timely response

At LeverX, we prioritize transparency, ensuring that all expectations are clear from the outset. That's why we strictly adhere to the Service Level Agreements (SLAs) we initially discuss with you. Our commitment to clear communication allows us to deliver reliable support, ensuring predictability and an uninterrupted service.

Continuous improvement

LeverX stays ahead of the curve with the latest SAP trends and cutting-edge technologies, including AI and other innovations. We leverage our expertise to help you maintain a competitive edge in a fast-changing market, optimizing your SAP environment for efficiency, agility, and sustainable growth.

SAP Products and Modules We Support

  • SAP S/4HANA Digital Core

  • Digital Supply Chain Management

  • Product Lifecycle Management

  • Business Intelligence

  • Asset Management

  • Procurement

  • Human Capital Management

  • Customer Experience

  • Business Process Management

  • Integration Technologies

  • Governance, Risk, Compliance, and Security

SAP S/4HANA Digital Core

LEVERX
See How LeverX Can Optimize Your SAP Environment and Enhance Its Efficiency

We Support Your Business Domain

Why LeverX for SAP Support?

Proven Operational Excellence

For over 20 years, we have maintained mission-critical SAP environments for global leaders. With 1,500+ successful projects, we understand the nuances of keeping complex systems stable, secure, and high-performing.

Domain-Specific Expertise

Our team brings hands-on support experience across 30+ industries, including Manufacturing, Logistics, and Retail. We speak your business language and understand your specific regulatory and operational pressures.

SAP Gold Partnership

As an SAP Gold Partner, we don't just support existing tools - we help develop them. Our deep collaboration with SAP ensures we are the first to apply official patches, security notes, and best practices to your landscape.

Certified Security & Compliance

LeverX operates under strict international standards (ISO 9001, 27001, 22301). For UK clients, this means guaranteed data integrity, robust disaster recovery protocols, and full alignment with global security mandates.

Engineering-Led Support

We move beyond basic ticket handling. Our support is driven by Senior Solution Architects who focus on root-cause analysis and "Clean Core" principles, reducing your technical debt with every update.

Flexibility

Support that scales with you. Our global delivery model provides 24/7 coverage and transparent SLAs, ensuring that critical P1/P2 incidents are addressed immediately, regardless of your time zone.