SAP Support Services

Name: leverX Company
Brand: LeverX
Rating: 4.9 (114 reviews)

Delegate system support and maintenance to a trusted partner to focus on your business goals.

As an SAP Gold Partner, we provide access to resources and seasoned professionals, ensuring your project's reliability. Our expertise helps us tailor SAP solutions for your unique needs, optimizing ROI and efficiency.

Partnering with LeverX as an SAP Global Strategic Supplier goes beyond buyer-seller dynamics. We provide critical solutions for global operations, collaborate with you on product development, and drive strategic initiatives.

As an SAP AppHaus Network Member, we help businesses solve complex problems, deliver exceptional user experiences, and drive digital transformation using design thinking and innovation expertise. We leverage SAP's best practices and cutting-edge tools to create user-centric solutions.

When you implement a new SAP system, you’ll need a high-quality post-implementation support service to keep your platform updated. In addition to the basic system maintenance, you may need debugging assistance, or have a necessity to bolster your SAP system with add-ons and enhancements.

With 20+ years of expertise, LeverX can become your trusted partner in SAP support and maintenance services. Our team will help you handle issues within the current SLAs, thus ensuring seamless operation of the whole SAP ecosystem.

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Post-launch support

We provide comprehensive SAP post-launch support, which includes developing unique customer success strategies, swiftly addressing any post-launch challenges and fine-tuning the system’s performance to maximize business efficiency.

Emergency support

When it comes to SAP systems, emergencies can happen because of various reasons: regulatory updates, personnel changes, system malfunctions, or other disruptions. Our expert knowledge lets us quickly pinpoint the underlying causes, resolve them efficiently, and implement precautionary measures or design contingency plans to maintain operational stability.

SAP application management

Are you deploying an SAP application but lack the resources or expertise to manage it efficiently? Our SAP application management services offer more than just basic support, leveraging a proven Maintain-Implement-Improve approach. Concentrate on reaching your core business objectives while we ensure your SAP environment runs smoothly.

SAP HANA support

We take care of every aspect of SAP HANA in-memory databases, from installation and configuration to ongoing maintenance and performance optimization. Our expert team of database architects and administrators is ready to address and solve any issues, ensuring data integrity through comprehensive backup and recovery strategies.

SAP ABAP development

Facing issues with errors or legacy code? Looking for custom applications or modifications developed using SAP ABAP? Our team offers ABAP code improvement, modernization, and unit testing services. Besides this, we’re also ready to provide well-structured documentation to facilitate knowledge transfer.

Organizational change management

Efficient change management is essential for long-term success. Without the proper resources, your organization risks facing inefficiencies and reduced productivity. We assist in creating a clear vision for the change, evaluating the necessary skills and expertise, setting up frameworks to address potential issues, defining KPIs, and tailoring customized training programs to strengthen your workforce.

SAP license support

Navigating the complexities of SAP software licensing is crucial to prevent unnecessary costs. For large enterprises, managing a vast array of products and license types can be daunting. We offer proactive solutions, including quarterly analysis, compliance resolution, SAP negotiations, and strategic planning, all to optimize license management costs.

SAP UX/UI services

Traditional SAP interfaces may cause frustration, and this is where our expert UX/UI team is ready to assist. Take advantage of our SAP Fiori and SAPUI5 development services to craft unique Fiori applications that are not only intuitive and visually engaging but also optimized to work seamlessly on any device or screen.

What Service Do You Need?

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Minimum disruptions

Software malfunctions may disrupt the whole operation process. Our SAP support service will let you quickly spot the problematic case and do the fixing, lowering the potential adverse effects on business continuity.

Proactive monitoring

Our SAP support team utilizes high-end monitoring solutions and approaches to find any possible issues before they lead to disruptions. Helping you avoid downtime and performance bottlenecks.

Better system performance

LeverX experts help you with configuring and optimizing your SAP software to reach the maximum productivity and assure streamlined operations for your business.

Latest updates

SAP regularly improves their products with new features and bug fixes. Ignoring them may result in post-installation issues and software malfunctions. Our SAP support team is always here with official, up-to-date patches to ensure timely updates’ installation, keeping clients’ businesses the leaders in advancements.

L1 Support

Collecting client information
Identifying and localizing system issues
Analyzing and determining consequences

L2 Support

Processing maintenance/repair requests
Fixing errors not needing system modifications
Implementing additional solutions as necessary

L3 Support

Resolving complex problems requiring expertise
Utilizing additional resources if needed
Potentially involving vendor assistance

Extensive expertise

LeverX brings 20+ years of deep industry experience, providing software support for the sectors such as retail, manufacturing, and pharmacy. Having successfully delivered 30+ SAP support projects, we possess a thorough understanding of the business challenges and the expertise to help our clients overcome them.

Individual approach

From tailored solutions to adaptable support models, we collaborate with you to ensure our services align with both your goals and budget. Whether it’s short-term projects or long-term initiatives, technical hurdles, or business challenges, we focus on your needs to deliver a solution that’s the perfect fit for your organization.

Timely response

At LeverX, we prioritize transparency, ensuring that all expectations are clear from the outset. That's why we strictly adhere to the Service Level Agreements (SLAs) we initially discuss with you. Our commitment to clear communication allows us to deliver reliable support, ensuring predictability and an uninterrupted service.

Continuous improvement

LeverX stays ahead of the curve with the latest SAP trends and cutting-edge technologies, including AI and other innovations. We leverage our expertise to help you maintain a competitive edge in a fast-changing market, optimizing your SAP environment for efficiency, agility, and sustainable growth.

SAP S/4HANA Digital Core
Digital Supply Chain Management
Product Lifecycle Management
Business Intelligence
Asset Management
Procurement
Human Capital Management
Customer Experience
Business Process Management
Integration Technologies
Governance, Risk, Compliance, and Security

Financial Accounting

Controlling

Treasury

Funds Management

Investment Management

Project System

Real Estate Management

Central Finance

Financial Consolidation

Materials Management

Sales and Distribution

Plant Maintenance

Service Management

Production Planning and Control

Quality Management

Asset Management

IFRS16

Records Case Management

Document Management System

Production Planning and Detailed Scheduling

Why LeverX?

Proven track record

For over 20 years, we have helped businesses worldwide succeed with SAP. We’ve already completed 950+ projects for over 800 clients, including top names on the Fortune 500 list.

Industry experts

The LeverX team comprises professionals with hands-on knowledge in 30+ industries, including manufacturing, logistics, and oil  and gas.

SAP partnership

We implement SAP projects end-to-end  and collaborate with SAP on the development and enhancement of its existing solutions.

Quality and security track record

LeverX operates in compliance with international standards such as ISO 9001, ISO 27001, ISO 22301, and ISO 55001, ensuring reliability and quality in every project.

Investment in innovation

We actively integrate advanced technologies, such as Data Science, IoT, AI, Big Data, Blockchain, and others, to help clients efficiently address their business challenges.

Flexibility

Our team is available 24/7, which enables us to quickly deploy projects, maintain process transparency, and adapt each development phase to meet your specific requirements.

1

An expert will reach out to you to discuss your specific migration needs and requirements.
2

We will sign an NDA to ensure any sensitive information is kept secure and confidential.
3

We'll work with you to prepare a customized proposal based on the project's scope, timeline, and budget.