Transform Retail Operations with SAP Solutions

Name: leverX Company
Brand: LeverX
Rating: 4.9 (114 reviews)

As an SAP Gold Partner, we provide access to resources and seasoned professionals, ensuring your project's reliability. Our expertise helps us tailor SAP solutions for your unique needs, optimizing ROI and efficiency.

Partnering with LeverX as an SAP Global Strategic Supplier goes beyond buyer-seller dynamics. We provide critical solutions for global operations, collaborate with you on product development, and drive strategic initiatives.

LeverX is a certified partner of the SAP Center of Expertise. This accreditation ensures our unwavering commitment to upholding SAP's highest standards. Our mission is to deliver excellence, providing unparalleled support, and facilitating the seamless integration of SAP solutions into your business framework.

As an SAP AppHaus Network Member, we help businesses solve complex problems, deliver exceptional user experiences, and drive digital transformation using design thinking and innovation expertise. We leverage SAP's best practices and cutting-edge tools to create user-centric solutions.

The current challenges in the retail industry reflect a mixture of aspirations and hurdles. According to Shopify:

approximately 31% of brands want to expand their physical retail presence in the upcoming year
47% are concerned about the feasibility of securing affordable commercial leases
another significant challenge is the quest for foot traffic, which worries 55% of brands
furthermore, 32% of brands plan to integrate pop-up and in-person experiences
with 40% emphasizing experiential retail
nevertheless, coordinating these initiatives proves to be a formidable task for 57% of brands.

SAP Solutions for Retail

SAP offers a suite of solutions that helps retailers manage the entire sales cycle — from purchasing and planning to customer experience and data analytics. These tools improve operational efficiency, enhance customer engagement, and drive sales growth.

Sales and operational process management

Customer experience management

Purchasing and supply management

Data analytics and integration

HR management

Finance

Asset management

Product Lifecycle Management

Sales and operational process management

SAP provides solutions that optimize operations, which can support higher sales through better execution, by:

Centralizing retail operations to improve efficiency and transparency.
Managing inventory and sales in real time to meet customer demand.
Enabling precise demand planning and forecasting to adapt to market changes.
Connecting planning and execution processes.

SAP S/4HANA

Centralize retail management and optimize sales and inventory management processes in real time.
SAP Integrated Business Planning (SAP IBP)

Plan demand and manage inventory, considering changing market conditions.
SAP Customer Activity Repository (SAP CAR)

Get real-time visibility into sales and customer transactions across all channels.

Customer experience management

SAP provides solutions that help retailers create personalized shopping experiences and strengthen customer engagement by:

Delivering consistent interactions across stores, E-commerce, and mobile channels.
Using customer data to personalize offers, promotions, and recommendations.
Growing digital commerce channels to meet changing shopper expectations.
Building trust and loyalty through data-driven engagement and responsive service.

SAP Customer Experience (SAP CX)

Manage every aspect of the customer journey, from marketing to service.
SAP Commerce Cloud

Expand and scale your E-commerce channels to improve sales and customer service.
SAP Emarsys

Strengthen customer relationships with data-driven personalization and tailored engagement.
SAP Customer Data Platform (CDP)

Unify customer data from every touchpoint to personalize shopping journeys, improve targeting, and build loyalty.

Purchasing and supply management

SAP provides solutions that streamline purchasing and supplier engagement by:

Automating purchasing workflows to reduce manual effort and errors.
Enhancing supplier engagement and collaboration for stronger partnerships.
Ensuring compliance, transparency, and cost efficiency across procurement processes.
Optimizing inventory availability with real-time visibility into supply.

SAP Ariba

Automate procurement processes to reduce costs and improve the efficiency of sourcing, supplier qualification, contract management, invoicing, and payments.
SAP Business Network

Collaborate with suppliers, logistics providers, and partners in real time to improve supply chain visibility and resilience.
SAP S/4HANA Sourcing and Procurement

Manage requisitions, contracts, and invoices natively in SAP S/4HANA.

Data analytics and integration

SAP provides solutions that help retailers transform data into actionable insights and integrate processes by:

Analyzing large volumes of business, financial, and operational data in real time.
Visualizing KPIs and trends through interactive dashboards and reports.
Supporting predictive analytics and planning to anticipate future outcomes.
Enabling seamless integration of applications and data across the enterprise.

SAP Business Technology Platform (SAP BTP)

Use data and applications to make informed decisions, integrate merchandising and supply chain processes, and optimize store and E-commerce operations.
SAP Analytics Cloud (SAC)

Visualize data and gain actionable insights to improve performance across retail channels.
SAP Datasphere

Consolidate data from POS, ERP, and online platforms to create a single view of retail operations and customer behavior.
SAP Data Intelligence Cloud

Orchestrate data from suppliers, logistics partners, and customer interactions to unlock value across the retail value chain.

HR management

SAP helps retailers create smooth employee experiences by:

Onboarding seasonal staff quickly and preparing them with the right skills for customer-facing roles.
Making scheduling and time tracking simple, transparent, and compliant with labor regulations.
Keeping all employee information in one place to support efficient workforce management.

SAP SuccessFactors (SAP SF)

Attract, hire, and support the right talent.
SAP SuccessFactors Employee Central

Manage all employee data in one system to keep retail operations running smoothly.

Finance

SAP facilitates keeping finances under control by:

Unifying financial processes to gain a clear view of costs, revenues, and store performance in real time.
Simplifying planning, budgeting, and forecasting to quickly adapt to market changes.
Managing liquidity and reducing financial risks while staying compliant with regulations.

SAP S/4HANA Finance

Unify core financial processes and gain instant insights into margins, profitability, and performance across retail operations.
SAP Analytics Cloud

Integrate financial planning, budgeting, and forecasting with advanced analytics to improve accuracy and agility.
SAP S/4HANA Cloud for Treasury and Risk Management

Optimize liquidity, manage payments, and control financial risks in a complex retail environment.

Asset management

SAP helps retailers take care of their assets and keep operations running smoothly by:

Increasing equipment uptime with predictive maintenance and IoT insights for store, warehouse, and logistics assets.
Enhancing reliability and safety through advanced analytics and real-time performance monitoring.
Optimizing maintenance execution with mobile-enabled field service to fix issues quickly.
Prioritizing and controlling investments in large-scale retail projects, such as new store openings or warehouse expansions.
Streamlining resource scheduling for maintenance and operations to reduce downtime and costs.

SAP Enterprise Asset Management (SAP EAM):

Optimize asset performance, minimize downtime, and manage the full lifecycle of retail facilities, equipment, and infrastructure.
SAP Asset Performance Management (SAP APM)

Monitor and improve asset reliability with IoT data, predictive analytics, and proactive maintenance.
SAP Field Service Management (SAP FSM)

Support maintenance staff with mobile tools to complete repairs faster and more efficiently.
SAP Investment Management (SAP IM)

Prioritize and control capital investments, from new store builds to supply chain upgrades.
SAP Multiresource Scheduling (SAP MRS)

Optimize workforce and resource allocation to ensure timely maintenance and smooth retail operations.

Product Lifecycle Management

SAP helps retailers design, develop, and manage products more efficiently by:

Accelerating product development cycles to bring new collections and assortments to market faster.
Collaborating seamlessly with suppliers and partners on product designs, materials, and packaging.
Ensuring product compliance and traceability across the lifecycle, from design to shelf.
Embedding sustainability into product development to meet customer expectations and regulatory standards.
Managing product data centrally to ensure accuracy across merchandising, supply chain, and sales channels.

SAP Product Lifecycle Management (SAP PLM)

Manage the entire product lifecycle, from concept to retirement, with centralized product data and integrated processes.
SAP S/4HANA

Connect design, planning, and retail execution to shorten time-to-market and improve product quality.
SAP Enterprise Product Development (SAP EPD)

Collaborate with internal teams and external partners on product design and innovation using cloud-based tools.
SAP Responsible Design and Production (SAP RDP)

Design sustainable products and packaging, while ensuring compliance with global regulations.

Retail moves fast — with shifting demand, short product cycles, and high customer expectations. SAP systems already support sales, planning, and supply chain operations. AI adds speed, personalization, and precision where old models fall short.

Where AI adds an extra layer:

Demand forecasting that adapts to trends, seasonality, and external factors.
Real-time personalized offers based on shopping patterns and behavior (SAP Emarsys, SAP CDP).
Dynamic pricing that responds to market, stock, and competitor data.
Fraud detection across payment systems and loyalty programs.

SAP already offers AI tools to support planning, marketing, and operations. We help bring those tools into your system — or build custom AI and generative models based on your customer data, inventory structure, and retail logic.

Real-time management

SAP enables retailers to synchronize inventory, logistics, and demand, reducing the risk of stockouts or overstock and minimizing costs across the supply chain.

Personalized customer experiences

Data integration of customer and sales channels allows for accurate audience segmentation and personalized offers that drive conversions.

Transparent analytics

A unified SAP ecosystem provides visibility into both online and offline sales, enabling faster, data-driven decision-making.

Operational automation

Streamlining everything from inventory and supply management to workforce planning and returns allows retailers to focus on business growth.

Scalable network expansion

SAP provides centralized control over stores, warehouses, and sales channels, regardless of their number or location.

Flexible margin management

SAP solutions enable precise profitability analysis, helping retailers quickly adjust product mix, discounts, and sales terms.

Grocery and supermarkets
Optimize inventory turnover, forecast demand, and manage perishables.
Department stores
Coordinate multi-category operations, run promotions, and unify customer data.
Apparel and footwear retail
Plan seasonal collections, manage assortments, and fulfill orders across channels.
Electronics and appliance stores
Track warranties, manage stock visibility, and personalize upselling.
Home improvement and DIY stores
Handle complex SKUs, bundle project kits, and serve both B2B and B2C customers.
Furniture retail
Sell configurable products, coordinate delivery, and align showroom and warehouse inventory.
Health and beauty retail
Ensure product traceability, run targeted promotions, and comply with health regulations.

Pharmacy and drugstore chains
Ensure compliance, track prescriptions, and control health product supply.
Luxury goods and jewelry retail
Enable personalized experiences, protect inventory, and enhance clienteling.
Sporting goods and outdoor equipment retail
Forecast by season, plan inventory, and sync store and warehouse data.
E-commerce and online marketplaces
Run digital storefronts, manage inventory in real time, and personalize marketing.
Omnichannel and direct-to-consumer brands
Unify customer data, coordinate orders, and integrate multiple sales channels.
Duty-free and travel retail
Segment travelers, manage customs compliance, and adjust pricing dynamically.

Grocery Store Mobile App

A custom app that allows getting all information about goods in store (price, manufacturer, distributor, composition, shelf life, promotions, etc.) via QR code scanning. This solution not only allows online payments but is also integrated with store loyalty programs/discount cards. Integrations with other retail systems used within the company ensure effective tracking of customer information, increasing their engagement and loyalty to the brand.

AI for Personalized Shopping

Development of this solution is based on Artificial Intelligence and Machine Learning technologies that allow for the delivery of advanced analytics on customer behavior. It contributes to the more personalized provision of services, whether the purchase takes place on the website or in stores. It means that you are reaching your customers with the correct message at the right time and place, thus increasing sales potential. Thanks to advanced analytics, you get an intimate understanding of changing consumer behaviors, wants, needs, and shopping patterns, as well as impacts of social, geographic, economic, and political factors.

AI for Personalized Shopping

Why LeverX?

Proven track record

For over 20 years, we have helped businesses worldwide succeed with SAP. We’ve already completed 950+ projects for over 800 clients, including top names on the Fortune 500 list.

Industry experts

The LeverX team comprises professionals with hands-on knowledge in 30+ industries, including manufacturing, logistics, and oil  and gas.

SAP partnership

We implement SAP projects end-to-end  and collaborate with SAP on the development and enhancement of its existing solutions.

Quality and security

LeverX operates in compliance with international standards such as ISO 9001, ISO 27001, ISO 22301, and ISO 55001, ensuring reliability and quality in every project.

Investment in innovation

We actively integrate advanced technologies, such as Data Science, IoT, AI, Big Data, Blockchain, and others, to help clients efficiently address their business challenges.

Flexibility

Our team is available 24/7, which enables us to quickly deploy projects, maintain process transparency, and adapt each development phase to meet your specific requirements.

How to Succeed with LeverX

You will take six main steps when working with our SAP experts in Retail.

Current processes evaluation: Assess existing business processes and identify the organization's needs.
Defining technical requirements: Create a detailed specification of the functional and technical needs of the new system.

Discover

Setting goals and objectives: Establish and agree on the goals to be achieved throughout the project.
Assembling the project team: Appoint team members and define their roles and responsibilities.
Project plan development: Create a comprehensive plan that outlines project phases, timelines, resources, and key performance indicators.
Budget determination: Estimate and approve the budget.
Specifications preparation: Develop the technical and functional specifications for the development team.

Prepare

Ensuring business requirements are met: Check that SAP solution aligns with business requirements and project objectives.
Data validation: Verify the accuracy and compliance of the data.

Explore

Data migration: Transfer data from existing systems to the new one.
System configuration: Set up the solution according to requirements and specifications.
Customization: Develop additional features and modules, if the standard solution does not meet all needs.
Integrations: Configure solution to work with other IT systems and applications.

Realize

Testing: Perform functional, integration, regression, and load testing to ensure that all works correctly.
User training: Organize sessions to help users become familiar with the new system.

Deploy

System readiness check: Verify that the system is ready for operational use.
Launch: Officially transition to active use of solution.
Ongoing support: Continuously monitor solution performance to identify and resolve any issues.

Run

FAQ

What steps should I take as a retailer to prepare for a smooth SAP implementation?

You can start by setting clear business goals, analyzing your data structures, and gaining stakeholder alignment. LeverX helps you prepare with audits, process mapping, and a phased roadmap to ensure smooth execution.

How does LeverX ensure SAP solutions fit different retail subindustries (grocery, apparel, luxury goods)?

We consider the unique needs of every retail sector and implement SAP solutions according to your business challenges. Our specialists apply industry expertise and pre-built templates for effective deployment and scalable operations.

What are the typical timelines and costs for SAP retail implementation projects?

SAP retail projects can take 3 to 18 months, depending on complexity and scope. LeverX can implement SAP in a way that fits your current budget and priorities while setting you up to grow and expand the solution gradually.

How does LeverX provide post-implementation support and training for our employees?

After go-live, we help your team adopt SAP and provide system monitoring to maximize your long-term ROI.

1

An expert will reach out to you to discuss your specific needs and requirements.
2

We'll sign an NDA to ensure any sensitive information is kept secure and confidential.
3

We'll work with you to prepare a customized proposal based on the project's scope, timeline, and budget.