
Transform Retail Operations with SAP Solutions



The current challenges in the retail industry reflect a mixture of aspirations and hurdles. According to Shopify:
- approximately 31% of brands want to expand their physical retail presence in the upcoming year
- 47% are concerned about the feasibility of securing affordable commercial leases
- another significant challenge is the quest for foot traffic, which worries 55% of brands
- furthermore, 32% of brands plan to integrate pop-up and in-person experiences
- with 40% emphasizing experiential retail
- nevertheless, coordinating these initiatives proves to be a formidable task for 57% of brands.
SAP SOLUTIONS FOR RETAIL
SALES AND OPERATIONAL PROCESS MANAGEMENT
Optimize operations and increase product sales across channels.
SAP SOLUTIONS:
- SAP S/4HANA Retail: Centralize retail management and optimize sales and inventory management processes in real time.
- SAP Integrated Business Planning: Plan demand and manage inventory with precision, taking into account changing market conditions.
AI & ML Use in the Retail Industry
Retail moves fast — with shifting demand, short product cycles, and high customer expectations. SAP systems already support sales, planning, and supply chain operations. AI adds speed, personalization, and precision where old models fall short.
Where AI adds an extra layer:
- Demand forecasting that adapts to trends, seasonality, and external factors.
- Real-time personalized offers based on shopping patterns and behavior (SAP Emarsys, SAP CDP).
- Dynamic pricing that responds to market, stock, and competitor data.
- Fraud detection across payment systems and loyalty programs.
SAP already offers AI tools to support planning, marketing, and operations. We help bring those tools into your system — or build custom AI and generative models based on your customer data, inventory structure, and retail logic.
Benefits of SAP Solutions for Retail
Real-time management
Personalized customer experiences
Transparent analytics
Operational automation
Scalable network expansion
Flexible margin management
Tackling Challenges Across Retail Subindustries with SAP
- Grocery and supermarkets
Optimize inventory turnover, forecast demand, and manage perishables. - Department stores
Coordinate multi-category operations, run promotions, and unify customer data. - Apparel and footwear retail
Plan seasonal collections, manage assortments, and fulfill orders across channels. - Electronics and appliance stores
Track warranties, manage stock visibility, and personalize upselling. - Home improvement and DIY stores
Handle complex SKUs, bundle project kits, and serve both B2B and B2C customers. - Furniture retail
Sell configurable products, coordinate delivery, and align showroom and warehouse inventory. - Health and beauty retail
Ensure product traceability, run targeted promotions, and comply with health regulations.
- Pharmacy and drugstore chains
Ensure compliance, track prescriptions, and control health product supply. - Luxury goods and jewelry retail
Enable personalized experiences, protect inventory, and enhance clienteling. - Sporting goods and outdoor equipment retail
Forecast by season, plan inventory, and sync store and warehouse data. - E-commerce and online marketplaces
Run digital storefronts, manage inventory in real time, and personalize marketing. - Omnichannel and direct-to-consumer brands
Unify customer data, coordinate orders, and integrate multiple sales channels. - Duty-free and travel retail
Segment travelers, manage customs compliance, and adjust pricing dynamically.
OUR PROPOSAL TO RETAIL
Grocery Store Mobile App
A custom app that allows getting all information about goods in store (price, manufacturer, distributor, composition, shelf life, promotions, etc.) via QR code scanning. This solution not only allows online payments but is also integrated with store loyalty programs/discount cards. Integrations with other retail systems used within the company ensure effective tracking of customer information, increasing their engagement and loyalty to the brand.
AI for Personalized Shopping
Development of this solution is based on Artificial Intelligence and Machine Learning technologies that allow for the delivery of advanced analytics on customer behavior. It contributes to the more personalized provision of services, whether the purchase takes place on the website or in stores. It means that you are reaching your customers with the correct message at the right time and place, thus increasing sales potential. Thanks to advanced analytics, you get an intimate understanding of changing consumer behaviors, wants, needs, and shopping patterns, as well as impacts of social, geographic, economic, and political factors.
AI for Personalized Shopping
Development of this solution is based on Artificial Intelligence and Machine Learning technologies that allow for the delivery of advanced analytics on customer behavior. It contributes to the more personalized provision of services, whether the purchase takes place on the website or in stores. It means that you are reaching your customers with the correct message at the right time and place, thus increasing sales potential. Thanks to advanced analytics, you get an intimate understanding of changing consumer behaviors, wants, needs, and shopping patterns, as well as impacts of social, geographic, economic, and political factors.
FEATURED CASE STUDIES

Transforming supermarket chain accounting processes
The client achieved enhanced financial transparency, improved resource allocation, increased productivity, compliance with international accounting norms, stronger stakeholder relations, scalability for future growth, and cost reductions in dealing with operational issues.

SAP TM Implementation for a large retailer
Our solution led to a 20% increase in trunk delivery vehicle productivity, a 3% increase in cargo capacity for long-distance delivery vehicles, a 3% increase in direct delivery machine productivity, a 2% reduction in tariffs for hired carriers, a 5% reduction in spot freight tariffs for hired carriers, reduced dead mileage, lower fuel consumption, and enhanced quality in goods delivery.

SAP customization project for a large food retailer
The modifications and developments have significantly enhanced the efficiency of the client's marketing and HR processes. Introducing new SAP BW reports has consolidated stock balance and damaged goods data, enabling business users to analyze and optimize distribution processes.
This strategic approach has directly contributed to increased profits from product sales for the client.
Want to learn more about our expertise?
Why LeverX?
Proven track record
Industry experts
SAP partnership
Quality and security
Investment in innovation
Flexibility
CONTACT US
If you are looking for an SAP Global Strategic Supplier or Technology Partner for your business, fill out the form below, and we will contact you at short notice.
Industry Insights

SAP TM Implementation for the Retail Industry
Revolutionizing Transportation Management with LeverX In the ever-evolving landscape of modern retail, where businesses relentlessly seek ways to fine-tune their supply chain operations, the role of efficient transportation management cannot be overstated.
In this intricate web of logistics solutions, SAP Transportation Management (SAP TM) emerges as a formidable driving force in the retail sector.

Unlocking Retail Excellence with SAP Commerce Cloud
Unlock the potential of SAP Commerce Cloud in the retail industry. Explore SAP Commerce, previously SAP Hybris, and leverage LeverX expertise for excellence.

8 Challenges You Still Need To Overcome in Retail
LeverX stands out as the strategic partner, providing innovative solutions powered by SAP to enhance efficiency, reduce costs, and elevate the overall retail experience in the dynamic market.
We describe eight challenges that LeverX’s SAP solutions can help you master.
How to Succeed with LeverX
- Current processes evaluation: Assess existing business processes and identify the organization's needs.
- Defining technical requirements: Create a detailed specification of the functional and technical needs of the new system.
Discover
- Setting goals and objectives: Establish and agree on the goals to be achieved throughout the project.
- Assembling the project team: Appoint team members and define their roles and responsibilities.
- Project plan development: Create a comprehensive plan that outlines project phases, timelines, resources, and key performance indicators.
- Budget determination: Estimate and approve the budget.
- Specifications preparation: Develop the technical and functional specifications for the development team.
Prepare
- Ensuring business requirements are met: Check that SAP solution aligns with business requirements and project objectives.
- Data validation: Verify the accuracy and compliance of the data.
Explore
- Data migration: Transfer data from existing systems to the new one.
- System configuration: Set up the solution according to requirements and specifications.
- Customization: Develop additional features and modules, if the standard solution does not meet all needs.
- Integrations: Configure solution to work with other IT systems and applications.
Realize
- Testing: Perform functional, integration, regression, and load testing to ensure that all works correctly.
- User training: Organize sessions to help users become familiar with the new system.
Deploy
- System readiness check: Verify that the system is ready for operational use.
- Launch: Officially transition to active use of solution.
- Ongoing support: Continuously monitor solution performance to identify and resolve any issues.
Run
FAQ
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What happens next?
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1
An expert will reach out to you to discuss your specific migration needs and requirements.
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We'll sign an NDA to ensure any sensitive information is kept secure and confidential.
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We'll work with you to prepare a customized proposal based on the project's scope, timeline, and budget.
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