
Transform Healthcare Operations with SAP Solutions
Enhance the quality of healthcare services while maintaining control over costs and resources.



The global healthcare sector confronts many pressing challenges, as underscored by the 2022 survey data. A striking 42% of adults worldwide highlight two core issues plaguing their respective healthcare systems:
- limited access to treatment
- prolonged waiting times.
Simultaneously, another 42% express deep concerns over the shortage of healthcare personnel, which compounds the access problem.
According to the American Hospital Association report, hospitals, in particular, grapple with substantial financial burdens, evidenced by a significant 15.6% uptick in labor expenses per adjusted discharge compared to pre-pandemic levels. Labor costs represent over half of a hospital's total expenditures, further exacerbated by an 8.5% increase in average hourly wages.
Addressing these financial hurdles is a paramount concern for hospitals as they continue to serve their communities, necessitating government intervention to bolster and sustain the healthcare workforce.
Stay Ahead of Competition with SAP Solutions for Healthcare
The global healthcare sector faces many pressing challenges, demonstrated by a number of statistics. Here are the major issues that medical staff and patients have to deal with:
Challenges faced by healthcare workers:
- Insufficient data exchange and data errors
- Many healthcare facilities still rely on paper records
- Lack of remote access tools for patients during the pandemic
- Absence of social media apps for medical workers
- Lack of established, standardized, and automated processes for medical services and care reimbursements
- Absence of supply management systems
- Data overload and poor management
- No online appointment booking system
- No option for online payments

Challenges faced by patients:
- No online appointment booking system
- No option for online payments
- No access to healthcare records
- Patients can’t request prescriptions online
- Limited access to healthcare services in remote areas
- Insufficient level of patient care
- Difficulties in adhering to medication schedules
- Lack of solutions for mental health management
- Lack of time and motivation to maintain a healthy lifestyle

SAP Solutions for Healthcare
Enterprise resource planning
The Cloud ERP by SAP helps healthcare organizations enhance resource, financial, and operations management processes by providing:
- Real-time analytics that allows monitoring inventory and optimizing supply chains.
- Centralized financial management that simplifies accounting and increases transparency.
- Integration of patient and medical data to support a personalized approach to treatment.
- Sustainability tools that help implement circular models within supply chains.
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Manage core processes, from inventory to supply chain, with real-time analytics.
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Consolidate financial data and automate forecasting.
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Transform your healthcare organization to a digital infrastructure with minimal costs.
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Reduce environmental impact by creating sustainable and compliant products.
Clinical operations
SAP's innovative solutions for clinical operations accelerate the time-to-market for new therapies with:
- Efficient management of clinical supplies that streamlines the development of new drugs and simplifies production and distribution processes.
- Automated batch release processes that enable effective management of large data volumes, ensuring quality control at every stage.
- Advanced drug tracking capabilities to enhance the safety of pharmaceutical distribution and ensure compliance with regulatory requirements.
- Coordinated supply chains for cell and gene therapies to improve transparency and synchronize business processes to meet the unique demands of these therapies.
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Accelerate drug development and improve supply chain management.
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Optimize batch release operations and maintain quality control.
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Ensure secure data sharing for serialized drugs and simplified distribution.
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SAP Cell and Gene Therapy Orchestration
Efficiently coordinate processes for cell and gene therapies, enhancing visibility and supply chain management.
Spend management
With SAP solutions, healthcare organizations can reduce costs, optimize supplier interactions, and enhance expense control by:
- Building reliable supply sources to optimize supply chains and ensure dependable sourcing.
- Ensuring transparency in procurement to achieve full visibility of purchasing processes.
- Managing supplier lifecycle and performance to centralize data for supplier evaluation and performance tracking.
- Managing external workforce and services to streamline engagement and oversight of external specialists and services through a unified platform.
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Optimize supplier selection and sourcing.
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Increase transparency in procurement and payment processes, ensuring better expense management.
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Manage suppliers based on predefined criteria, improving their performance.
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Simplify managing external contractors and services in healthcare and life sciences.
Data analytics and automation
SAP offers AI-powered tools and analytics capabilities to provide:
- Routine task automation to save time on repetitive processes and perform real-time data analysis.
- Processing large data volumes to generate actionable insights for strategic planning.
- Enterprise-wide data management that consolidates and helps manage business data across the entire organization.
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Boost operational efficiency with AI embedded into core processes.
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Utilize real-time analytics and planning tools.
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Manage data across your entire organization.
Human resource management
SAP tools for workforce management enable healthcare organizations to focus on delivering quality patient care by simplifying HR processes, including:
- Optimized recruitment, career planning, and performance management that streamlines hiring processes and improves workforce efficiency.
- Fast recruitment for specialized roles to quickly fill vacancies, including those requiring niche expertise.
- Employee retention through automated reward processes that enhance satisfaction.
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SAP SuccessFactors HCM
Manage HR processes effectively with AI-driven tools.
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Accelerate hiring of skilled personnel.
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SAP SuccessFactors Incentive Management
Oversee sales performance and reward planning.
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SAP SuccessFactors Opportunity Marketplace
Enhance recruitment and employee engagement using AI insights.
AI & ML Use in the Healthcare Industry
Healthcare depends on accuracy, availability, and quick decisions. SAP helps manage patient records, supply chains, and operations. AI brings some extra benefits, offering faster diagnostics, predictive planning, and new ways to support patient care.
Where AI adds an extra layer:
- Early disease detection through imaging and historical data analysis.
- Predicting patient admission rates for better resource planning.
- Automating administrative tasks such as billing or claims processing (SAP S/4HANA + AI).
- Personalized treatment suggestions using patient data and AI models.
SAP provides AI features within many of their solutions. We help implement them effectively in your environment. If your setup calls for more flexibility, we can build custom AI, including generative AI, to fit your workflows and data privacy requirements.
Business Benefits of SAP Solutions for Healthcare
LeverX simplifies complex tasks with SAP solutions, enabling you to spend less time managing processes and more time caring for patients.
Reliable supply chains
Faster research
Accelerated treatment
Compliance with regulations
Enhanced employee efficiency
Seamless collaboration
Cost savings in procurement
Sustainable development
Personalized medicine
Tackling Challenges Across Healthcare Subindustries with SAP
- Hospitals
Streamline operations, staffing, supply chains, and billing across complex, multi-site healthcare networks. - Outpatient clinics
Support patient scheduling, resource utilization, and reimbursement tracking in fast-paced outpatient environments. - Primary care networks
Unify patient records, appointment management, and care coordination across distributed care facilities. - Specialty care clinics
Enable integrated treatment planning, regulatory compliance, and detailed patient outcome analytics. - Diagnostic laboratories
Improve sample tracking, diagnostic throughput, and real-time integration with clinical and billing systems. - Nursing homes
Ensure care plan consistency, staffing efficiency, and accurate patient documentation in long-term care facilities. - Telemedicine and virtual care providers
Integrate digital visit workflows, patient data access, and secure billing for virtual healthcare delivery.
- Integrated delivery networks (IDNs)
Harmonize data, procurement, and care delivery across hospitals, clinics, and specialist groups. - Health maintenance organizations (HMOs)
Support member enrollment, claims processing, and care quality monitoring within managed care ecosystems. - Public and government health agencies
Enable resource tracking, population health reporting, and emergency response coordination. - Research hospitals
Integrate clinical care, research, and education workflows with funding and grant management tools. - Blood banks and organ donation networks
Provide traceability, compliance, and logistics coordination for critical biological supply chains. - Emergency medical services (EMS)
Enable fleet management, real-time dispatch, and patient care data collection during emergency response.
CASE STUDIES
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Uber-like App for doctors with custom EMR
Competitive business benefits for the client include the convenience of quickly delivering medical help, improving patient loyalty and trust, and positively impacting employee retention rates.
The custom EMR system and document editor can be marketed as a stand-alone solution, expanding the client's revenue potential.

SAP EWM Greenfield Implementation for a Large Manufacturer of Medicines
Thanks to the LeverX team, a customer streamlined warehouse operations and increased material traceability with SAP EWM.
After the SAP EWM project implementation, the pharmaceutical company achieved all business goals:
- Up to 35% increase in warehouse staff productivity
- Up to 15% less time spent on material transfer order processing
- Up to 40% fewer material movements within the warehouse

Migration to SAP for a Medical Device Manufacturer
Centralization of multiple systems into a single ERP has streamlined process management, decreased maintenance and support costs, and enabled the implementation of additional capabilities such as reporting and business guard rail controls.
This solution has significantly increased the company's flexibility and automated manual ERP processes, eliminating the need for manual paper documentation, which has enhancing overall efficiency.
Why LeverX?
Proven track record
Industry experts
SAP partnership
Quality and security
Investment in innovation
Flexibility
How to Succeed with LeverX
- Current processes evaluation: Assess existing business processes and identify the organization's needs.
- Defining technical requirements: Create a detailed specification of the functional and technical needs of the new system.
Discover
- Setting goals and objectives: Establish and agree on the goals to be achieved throughout the project.
- Assembling the project team: Appoint team members and define their roles and responsibilities.
- Project plan development: Create a comprehensive plan that outlines project phases, timelines, resources, and key performance indicators.
- Budget determination: Estimate and approve the budget.
- Specifications preparation: Develop the technical and functional specifications for the development team.
Prepare
- Ensuring business requirements are met: Check that solution aligns with business requirements and project objectives.
- Data validation: Verify the accuracy and compliance of the data.
Explore
- Data migration: Transfer data from existing systems to the new one.
- System configuration: Set up the solution according to requirements and specifications.
- Customization: Develop additional features and modules, if the standard solution does not meet all needs.
- Integrations: Configure solution to work with other IT systems and applications.
Realize
- Testing: Perform functional, integration, regression, and load testing to ensure that all works correctly.
- User training: Organize sessions to help users become familiar with the new system.
Deploy
- System readiness check: Verify that the system is ready for operational use.
- Launch: Officially transition to active use of solution.
- Ongoing support: Continuously monitor solution performance to identify and resolve any issues.
Run
CONTACT US
If you are looking for an SAP Global Strategic Supplier or Technology Partner for your business, fill out the form below, and we will contact you at short notice.
FAQ
How can SAP solutions help healthcare providers manage rising operational costs?
Can SAP support improvements in patient care and access?
What SAP tools support inventory and supply chain management in hospitals and clinics?
How does LeverX address compliance and data security in healthcare?
Can SAP be used to support sustainable healthcare operations?
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What happens next?
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An expert will reach out to you to discuss your specific needs and requirements.
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We'll sign an NDA to ensure any sensitive information is kept secure and confidential.
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We'll work with you to prepare a customized proposal based on the project's scope, timeline, and budget.
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