On-site maintenance
SAP Field Service Management enhancement helps your employees perform at optimum levels more consistently. Breakdowns may turn into time and money losses for a company, and AI & ML algorithms provide real-time analytics, therefore, eliminating a lot of associated risks.
Low and no-code development
The user-friendly interface and drag-and-drop capabilities facilitate the training process for non-technical users, thus accelerating the start-up of the system and quickly adjusting processes. Enjoy full support for mobile devices, including offline and online data access.
Simplified integration
Standard pre-built integration flows for local SAP products fulfill the need for workflow automation and custom software set-up faster than traditional approaches. REST APIs and open ODATA services simplify and fasten the integration process.
Branded user interface
Win, serve, and retain customers by delivering appropriately well-thought-out applications with a modern, customizable, personalized, branded user interface based on Fiori. With hundreds and thousands of clients, pay attention to each one’s personal user experience at once.
Social media integration
Combine intelligent ticketing and call center management application with social media for monitoring, ticket management, and response. Be sure you connect with your audience across multiple platforms since your customers are located in many places across the globe.
Cloud platform options
Adopt a more comprehensive approach to service management, encompassing scalable cloud-based in-memory computing built on high-end data centers. Leave no customer service request unheard to drive service productivity and reach organizational success.
