SAP Commerce Cloud

Name: leverX Company
Brand: LeverX
Rating: 4.9 (114 reviews)

Drive a top-line e-сommerce platform that innovates at scale and create an outstanding customer experience.

Collaborating with an SAP Gold Partner provides access to resources and seasoned professionals, ensuring your project's reliability. Their expertise tailors SAP solutions for your unique needs, optimizing ROI and efficiency.

Partnering with an SAP Global Strategic Supplier goes beyond buyer-seller dynamics. They provide critical solutions for global operations, collaborate on product development, and drive strategic initiatives.

LeverX is a certified partner of the SAP Center of Expertise. This accreditation ensures our unwavering commitment to upholding SAP's highest standards. Our mission is to deliver excellence, providing unparalleled support, and facilitating the seamless integration of SAP solutions into your business framework.

Such companies help businesses solve complex problems, deliver exceptional user experiences, and drive digital transformation using design thinking and innovation expertise. They leverage SAP's best practices and cutting-edge tools to create user-centric solutions.

The SAP Commerce Cloud is a comprehensive B2B and B2C commerce solution. The platform enables needs-based innovation and company-wide data to increase revenue and customer satisfaction.

SAP Commerce Cloud builds personalized interaction with potential customers by managing catalogs, products, and configurations. The cloud-based platform is designed for large enterprises with advanced working scenarios with clients in B2B, B2C, and B2B2C segments.

With built-in industry-tailored technologies, SAP Commerce Cloud can be used as a standalone module or with SAP Marketing Cloud, Sales Cloud, or Analytics Cloud for maximum synergies. It helps companies transform their business by focusing on the following three areas:

Becoming an omnichannel business
Delivering a contextual customer experience
Unifying the customer process

Business value analysis

We examine your business processes and IT landscape to identify optimization opportunities and provide recommendations to maximize your investment in SAP Commerce Cloud.

Consulting

We simplify your SAP CC implementation journey, helping you design strategic plans and make informed decisions as you pursue your business goals.

Implementation

From planning to execution, LeverX ensures a seamless implementation of SAP Commerce Cloud into your IT landscape.

Integration

We ensure smooth data flow and process efficiency when integrating SAP Commerce Cloud with your existing SAP, third-party, or on-premises systems.

Custom development

Our team provides tailored development services to extend and enhance the functionality of SAP CC, ensuring the system meets your unique business requirements and drives innovation.

Migration

We facilitate a seamless transition of your data and applications, using SAP-recommended tools or our own SAP data management solution, DataLark.

70%

higher time to value

Time-to-market improvements by 70% on scaling efforts within one cloud solution.

14%

revenue uplift

Customer data usage and personalization allow businesses to experience a significant increase in online and mobile revenues.

99.95%

SLA

The process of implementation is monitored and approved with consistent and timely help.

SAP Commerce Cloud vs. Hybris

Hybris, acquired by SAP in 2013, was a prominent e-commerce platform offering customer engagement and commerce solutions. It paved the way for SAP Commerce Cloud, a part of SAP's Customer Experience suite, focusing on seamless omnichannel commerce experiences, encompassing online, offline, mobile, and in-store channels.

Whether in the cloud or on-premise, numerous functions support you in pursuing a customer-centric business approach. By providing access to real-time customer data, SAP Commerce Cloud (SAP CC) contributes to improved sales and increased customer loyalty.

B2B and B2C solution

62% of B2B and 42% of B2C customers purchased more after a good experience. Simultaneously connect all touchpoints, creating a clean and professional purchasing process for all end users, and enhance your B2B sales with B2C capabilities.

Order management in seconds

Complete orders quickly and efficiently by providing customers with extended buying, collection, and return options both online and in-store. Streamline order fulfillment and enhance the turnaround time by analyzing transparent details on the inventory visibility module.

Integration

SAP Commerce Cloud is integrated with other components of SAP C/4HANA front-office applications, including SAP Service Cloud, SAP Marketing Cloud, and SAP Sales Cloud, as well as with SAP S/4HANA back-office processes.

Cloud platform options

Introduce new, personalized, complex products for customers, no matter where or at what volume they are produced. In addition, adopting a cloud-computing solution provides you with amped-up security measures with backup and restore options.

Customer experience management

SAP Commerce Cloud architecture allows you to deliver a holistic shopping experience by recording the data patterns of the customers accessing the website. This helps to set precise personalized recommendations and promotional campaigns in advance.

Real-time customer support

Lower service costs by real-time resolution of customer problems on a scalable and proven E-commerce platform, where everything is provided with a user-friendly interaction. Boost customer loyalty by giving your clients a caring attitude and individual attention.

Product content management

Give your customers instant access to the relevant product information they need to make an informed buying decision. Use current product data from supplier portals, documents, ERP systems, and image files for more efficient marketing processes.

Boost your profits and customer satisfaction with a trusted e-commerce platform!

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SAP Commerce Cloud for B2C

Discover how SAP Commerce Cloud empowers businesses to adapt to rapidly changing consumer demands, enabling agility and ensuring a competitive edge in the dynamic B2C landscape.

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SAP Commerce Cloud for B2B

Learn how SAP Commerce Cloud contributes to B2B growth, empowering businesses to scale, expand market reach, and capitalize on new opportunities.

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Catalog Management Module

SAP CC Catalog Management Module allows businesses to efficiently manage product catalogs, categories, and product variants.

Easily create, update, and organize product listings with streamlined product management.
Improve customer experience with personalized offerings, accurate and up-to-date product information.
Boost sales by providing a well-structured, easy-to-navigate catalog.

Order Management Module

SAP CC Order Management Module manages the end-to-end order fulfillment process, from order creation to delivery.

Gain real-time insights into order visibility, delivery status, and inventory levels.
Automate order routing, allocation, and returns management.
Provide customers with order tracking and flexible delivery options across all channels.

Marketing Module

SAP CC Marketing Module enables businesses to create and execute targeted marketing campaigns and promotions.

Tailor marketing messages and promotions based on customer data.
Improve conversion rates, increase customer engagement, and drive sales through targeted campaigns.
Gain data-driven insights into campaign performance and customer behavior.

Customer Service Module

SAP CC Customer Service Module focuses on delivering exceptional customer service and support.

Ensure omnichannel customer support through chat, email, and phone.
Improve case management by timely tracking and resolving customer inquiries and issues.
Deliver exceptional service to build lasting customer relationships and strengthen your brand’s position among competitors.

Decoupled JavaScript storefront
Create engaging progressive web app (PWA) storefronts to deliver the best possible experience on every device or location.
Powerful search capabilities
Help your customers find what they're looking for and promote the right products with powerful search capabilities.
Flexible built-in promotion
Drive your sales and conversions with flexible built-in promotion capabilities.
Plug-and-play integration
Use plug-and-play integration to deliver a scalable shopping cart and checkout experience with payment services and tax management.

Pull data from your back-end systems and suppliers into one central location at the touch of a button. With a broad functionality on SAP Commence Cloud, you’ll be able to:

Quickly implement new business models and customer touchpoints
Achieve profitable results using data-driven analytics
Turn employees into trusted advisors
Simplify processes and reduce risks associated with eCommerce strategy
Increase customer confidence in your competitive advantage

Why Choose LeverX as Your SAP Implementation Provider?

Proven track record

For over 20 years, we have helped businesses worldwide succeed with SAP. We’ve already completed 950+ projects for over 800 clients, including top names on the Fortune 500 list.

Industry experts

The LeverX team comprises professionals with hands-on knowledge in 30+ industries, including manufacturing, logistics, and oil  and gas.

SAP partnership

We implement SAP projects end-to-end  and collaborate with SAP on the development and enhancement of its existing solutions.

Quality and security track record

LeverX operates in compliance with international standards such as ISO 9001, ISO 27001, ISO 22301, and ISO 55001, ensuring reliability and quality in every project.

Investment in innovation

We actively integrate advanced technologies, such as Data Science, IoT, AI, Big Data, Blockchain, and others, to help clients efficiently address their business challenges.

Flexibility

Our team is available 24/7, which enables us to quickly deploy projects, maintain process transparency, and adapt each development phase to meet your specific requirements.

SAP Commerce Cloud Implementation With LeverX

We follow the SAP Activate methodology, which breaks down the implementation of SAP Commerce Cloud into six essential stages:

Current Processes Evaluation: Assess existing business processes and identify the organization's needs.
Defining Technical Requirements: Create a detailed specification of the functional and technical needs of the new system.

Discover

Setting Goals and Objectives: Establish and agree on the goals to be achieved throughout the project.
Assembling the Project Team: Appoint team members and define their roles and responsibilities.
Project Plan Development: Create a comprehensive plan that outlines project phases, timelines, resources, and key performance indicators.
Budget Determination: Estimate and approve the budget.
Specifications Preparation: Develop the technical and functional specifications for the development team.

Prepare

Ensuring Business Requirements are Met: Check that SAP Commerce Cloud aligns with business requirements and project objectives.
Data Validation: Verify the accuracy and compliance of the data.

Explore

Data Migration: Transfer data from existing systems to the new one.
System Configuration: Set up the solution according to requirements and specifications.
Customization: Develop additional features and modules, if the standard solution does not meet all needs.
Integrations: Configure SAP Commerce Cloud to work with other IT systems and applications.

Realize

Testing: Perform functional, integration, regression, and load testing to ensure that all works correctly.
User Training: Organize sessions to help users become familiar with the new system.

Deploy

System Readiness Check: Verify that the system is ready for operational use.
Launch: Officially transition to active use of SAP Commerce Cloud.
Ongoing Support: Continuously monitor solution performance to identify and resolve any issues.

Run

FAQ

What is SAP Commerce Cloud?

SAP Commerce Cloud is an enterprise-level E-commerce platform that allows businesses to create personalized, omnichannel shopping experiences for customers, integrate seamlessly with back-end systems, and drive growth through digital commerce.

How does SAP Commerce Cloud enhance customer experience?

SAP Commerce Cloud enables personalized, tailored shopping experiences by leveraging data on customer preferences and behavior, ensuring the right products and messages are delivered at the right time.

Can SAP Commerce Cloud integrate with other SAP solutions?

Yes, SAP Commerce Cloud seamlessly integrates with SAP S/4HANA, SAP Sales Cloud, SAP Service Cloud, and other SAP solutions to provide a cohesive, end-to-end commerce experience.

How does SAP Commerce Cloud handle multi-channel sales?

SAP Commerce Cloud allows businesses to manage customer interactions across multiple channels, including web, mobile, and in-store, providing a unified view of sales and customer data.

1

An expert will reach out to you to discuss your specific migration needs and requirements.
2

We'll sign an NDA to ensure any sensitive information is kept secure and confidential.
3

We'll work with you to prepare a customized proposal based on the project's scope, timeline, and budget.