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SAP Application Management Services (SAP AMS)

Ensure sustainable application operations and quickly modify them to meet your changing business needs.

Application Management Services We Offer

Sit back and relax as we guarantee the seamless operation of your SAP environment, offering comprehensive technical support, functional support, and expert SAP Basis Administration.
Technical support
Functional support
SAP Basis Administration

Technical support

  • Setting up, upgrading, and managing your SAP system landscape
  • Configuring the operating system, database, and SAP instances
  • Ensuring system performance, security, and accessibility
  • Monitoring system logs and resolving issues
  • Developing custom ABAP programs, interfaces, or enhancements and creating programs with non-SAP technologies like Node.js, Java, React, etc. if necessary
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Discover the Hidden Potential of Your SAP Systems

Benefits of LeverX AMS Services & Solutions

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Optimized costs

Our in-house SAP AMS support team, strategically distributed around the globe, eliminates the need for additional infrastructure costs, leading to significant savings for your organization. Because our team focuses on detailed process planning for better visibility, you always know how much AMS services cost.
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Global presence

Our global presence ensures 24/7 maintenance, real-time tracking of SAP system changes, and immediate issue resolution. By providing continuous support and efficient problem-solving, we help you save valuable time and money in the long run, ensuring your SAP systems run smoothly without interruption.
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Fast issue resolution

Our global delivery team operates across multiple time zones, allowing us to promptly address and adjust your SAP solution. With experienced professionals and specialized tools, our AMS team swiftly identifies root causes and delivers reliable solutions, minimizing system downtime and business impact.
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Deep expertise

We have over 20 years of experience as an SAP Gold Partner across 30+ industries. With 950+ completed projects, we understand common business challenges and use proven approaches to address them. Besides application management, LeverX specializes in SAP implementation and customization, adhering to SAP standards as a Global Strategic Supplier.
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Flexibility and scalability

We offer SAP Application Management Services customized to your business's unique needs and scale. As your business evolves, our solutions adjust seamlessly to keep pace with your growth and changes.
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Proactive monitoring

Our AMS includes advanced monitoring tools and processes to detect potential issues before they disrupt operations. This proactive strategy helps prevent downtime and operational bottlenecks.
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Transparent reporting

We deliver detailed reports and analytics on system performance, issue resolution, and resource usage. This transparent approach gives you clear insights into the overall health of your SAP environment.
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Enhanced security

We adhere to core security standards, such as GDPR, ISO/IEC 27001, and SAP's own security guidelines. implementing robust security measures like regular vulnerability assessments, advanced encryption, and access controls to protect your data and ensure compliance.
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Continuous improvement

We implement regular updates and enhancements to keep your SAP systems up-to-date with the latest features and best practices.

SAP AMS Support Models

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Managed SAP support

Need someone to take full responsibility for managing your SAP system? Our managed SAP support includes:

  • Customized SLA-based support tailored to your business needs
  • Proactive monitoring and regular health checks for system stability
  • Dedicated team of experienced professionals for quick issue resolution
  • Continuous improvement initiatives to optimize system performance
  • Predictable cost structure for effective budget management
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On-demand SAP support

Do you have an SAP team but face unexpected issues that they cannot quickly address? Turn to our on-demand SAP support, granting you:

  • Immediate access to expert assistance for critical issues or projects
  • Flexible support for short collaborations or occasional assistance
  • Pay-as-you-go pricing model for cost-effective support utilization
  • Quick response times to minimize downtime and ensure business continuity
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Staff augmentation

Need specialized skills or extra manpower to enhance your internal team? Explore our staff augmentation services and leverage:

  • Highly skilled SAP-certified consultants seamlessly integrated into your organization
  • Support for ongoing operations, specific projects, or peak periods
  • Flexible staffing options to meet varying resource requirements
  • Enhanced productivity and accelerated project delivery with experienced professionals on board
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Customers' success stories

We Support Your Business Domain

How We Approach the SAP AMS Service Delivery

Exploration

  • Understanding your requirements and defining project scope.
  • Strategizing service delivery models tailored to your requirements and needs.

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Implementation

  • Deploying the AMS model that matches  employees, business processes, technical environment, and governance.

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Stabilization

  • Implementing changes to ensure steady performance and maximum value.

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Advancement

  • Improving operations, introducing innovations for lasting success.

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Why LeverX

The LeverX experts have vast experience in serving 30+ industries, including Manufacturing, Transportation, Healthcare, Energy & Natural Resources, etc. With in-depth understanding of industry processes, our subject matter experts work closely with customers to develop solutions to meet their business needs.

We are ready to support and improve your SAP environment with advanced technological tools and approaches. Moreover, our expertise includes extensive knowledge of the latest non-SAP technologies.

This combined experience allows us to provide high-quality services. Our SAP application management services cover the entire AMS lifecycle, from strategy through design and implementation to support and upgrades. 

Global system integrator

  • LeverX is an International company with 14 offices in 10 countries that specializes in SAP Implementation and customization.
  • Full-cycle technology consulting, development, and cost-effective implementation services for successful business transformation and sustainability.
  • We offer custom software development services to companies to deliver tailor-made solutions that cater to clients' specific requirements.

Technology & Management

  • Short engagement ramp-up and project set-up, strong management
  • Continuous investment in innovation and early adoption of cutting-edge technologies (Data Science, IoT, Artificial intelligence, Big Data, Blockchain etc.)
  • Creation of projects in accordance with ISO 9001, ISO 27001, ISO 22301, ISO 55001 quality and safety standards.

Experience

  • 20+ years of working with SAP solutions. LeverX is an SAP-certified partner and preferred vendor.
  • 1 600 IT-experts with deep knowledge of the latest SAP technologies and solutions.
  • 950+ successful projects. We help companies of all sizes and across various industries to leverage the power of SAP.