SAP Customer Data
Stand out from the competition by identifying your customers and responding to their needs in real time with the SAP Customer Data solution implemented by LeverX.
What is SAP Customer Data?
SAP Customer Data is an advanced solution that gathers all customer data your business receives into a unified customer portrait. With such data, you can significantly increase your customers' engagement by showing them exactly the products and services they are looking for, at the right time and place.
SAP Customer Data in Numbers
Benefits of SAP Customer Data
Identify hidden opportunities
Understand your customers better
Deliver a personalized customer experience
Enhance customer data privacy
Generate actionable insights and predictive actions
Increase conversion, retention, and loyalty rates
Reduce IT resource strain
Accelerate business growth
Boost revenues
Key Features and Functions of SAP Customer Data
SAP Customer Data Platform
- Creates holistic customer profiles based on unifying online, offline, transactional, operational, and other customer information
- Generates customer profiles and provides for specific cases concerning data privacy and regulatory risks
- Provides insights to marketing, e-commerce, in-store, sales, and service engagement touch points for a more personalized approach
- Connects account profiles to the back-office system
- Delivers insights for better decision-making in real-time through continuous segmentation and audience management
- Increases conversion, retention, and customer loyalty rates
- Adequately addresses data privacy issues
- Accelerates business growth together with contained IT spending
- Optimizes Supply chain and product innovation
- Generates insights for a greater level of personalization
- Selects the right customer profiles for different business needs
Interested in the solution?
How SAP Customer Data Works
Company
How We Can Help
Consulting
Implementation
Integration
Support
Application management
Industries We Serve
Why LeverX?
Proven track record
Industry experts
SAP partnership
Quality and security track record
Investment in innovation
Flexibility
Implementation Roadmap
- Current Processes Evaluation: Assess existing business processes and identify the organization's needs.
- Defining Technical Requirements: Create a detailed specification of the functional and technical needs of the new system.
Discover
- Setting Goals and Objectives: Establish and agree on the goals to be achieved throughout the project.
- Assembling the Project Team: Appoint team members and define their roles and responsibilities.
- Project Plan Development: Create a comprehensive plan that outlines project phases, timelines, resources, and key performance indicators.
- Budget Determination: Estimate and approve the budget.
- Specifications Preparation: Develop the technical and functional specifications for the development team.
Prepare
- Ensuring Business Requirements are Met: Check that SAP Customer Data aligns with business requirements and project objectives.
- Data Validation: Verify the accuracy and compliance of the data.
Explore
- Data Migration: Transfer data from existing systems to the new one.
- System Configuration: Set up the solution according to requirements and specifications.
- Customization: Develop additional features and modules, if the standard solution does not meet all needs.
- Integrations: Configure SAP Customer Data to work with other IT systems and applications.
Realize
- Testing: Perform functional, integration, regression, and load testing to ensure that all works correctly.
- User Training: Organize sessions to help users become familiar with the new system.
Deploy
- System Readiness Check: Verify that the system is ready for operational use.
- Launch: Officially transition to active use of SAP Customer Data.
- Ongoing Support: Continuously monitor solution performance to identify and resolve any issues.
Run
CONTACT US
If you are looking for an SAP Global Strategic Supplier or Technology Partner for your business, fill out the form below, and we will contact you at short notice
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What happens next?
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1
An expert will reach out to you to discuss your specific migration needs and requirements.
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2
We will sign an NDA to ensure any sensitive information is kept secure and confidential.
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3
We'll work with you to prepare a customized proposal based on the project's scope, timeline, and budget.
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