SAP Customer Activity Repository (SAP CAR)

Name: leverX Company
Brand: LeverX
Rating: 4.9 (114 reviews)

Capture, process, and analyze customer transaction data in real-time.

Collaborating with an SAP Gold Partner provides access to resources and seasoned professionals, ensuring your project's reliability. Their expertise tailors SAP solutions for your unique needs, optimizing ROI and efficiency.

Partnering with an SAP Global Strategic Supplier goes beyond buyer-seller dynamics. They provide critical solutions for global operations, collaborate on product development, and drive strategic initiatives.

LeverX is a certified partner of the SAP Center of Expertise. This accreditation ensures our unwavering commitment to upholding SAP's highest standards. Our mission is to deliver excellence, providing unparalleled support, and facilitating the seamless integration of SAP solutions into your business framework.

Such companies help businesses solve complex problems, deliver exceptional user experiences, and drive digital transformation using design thinking and innovation expertise. They leverage SAP's best practices and cutting-edge tools to create user-centric solutions.

According to McKinsey, personalization can increase customer conversion rates by up to 15%, boost sales by 2%, and reduce marketing costs by up to 20%. For retailers, that’s not just an opportunity, it’s a competitive advantage. But delivering truly personalized experiences at scale requires more than intuition. It demands real-time access to clean, consolidated data.

SAP Customer Activity Repository (SAP CAR) brings together transactional and customer data from across your entire retail landscape — online and offline — into a single, harmonized view. With this foundation, you can uncover patterns, forecast demand, optimize inventory, and tailor interactions to each individual customer.

Whether you're driving strategy, streamlining operations, or fine-tuning marketing, SAP CAR helps you move faster, act smarter, and deliver the kind of experiences that build loyalty and increase profit.

Intelligent demand forecasting

Predict customer needs with precision using a powerful forecasting engine that analyzes real-time activity across stores and channels.

Real-time inventory visibility

Track stock levels and availability across fulfillment locations to reduce waste, avoid stockouts, and meet customer demand.

Personalized customer experiences

Use rich insights into purchase history and preferences to tailor offers, pricing, and messaging across all touchpoints.

Coordinated omnichannel operations

Consistently orchestrate order management, pricing, and product availability online and in-store.

Reduced inventory costs and markdowns

Align inventory planning with real customer demand to minimize write-offs and improve margins.

Revenue growth

Uncover opportunities to increase sales by analyzing customer transactions and demand patterns across multiple channels.

Industries We Serve

Leveraging our experience with SAP together with diverse industrial expertise, we’ll help you select solutions that will drive meaningful, long-term value for your company.

Automotive

Industrial Manufacturing

Transportation & Logistics

Pharmaceuticals & Life Science

Why LeverX?

Proven track record

For over 20 years, we have helped businesses worldwide succeed with SAP. We’ve already completed 950+ projects for over 800 clients, including top names on the Fortune 500 list.

Industry experts

The LeverX team comprises professionals with hands-on knowledge in 30+ industries, including manufacturing, logistics, and oil & gas.

SAP partnership

We implement SAP projects end-to-end and collaborate with SAP on the development and enhancement of its existing solutions.

Quality and security

LeverX operates in compliance with international standards such as ISO 9001, ISO 27001, ISO 22301, and ISO 55001, ensuring reliability and quality in every project.

Investment in innovation

We actively integrate advanced technologies, such as Data Science, IoT, AI, Big Data, Blockchain, and others, to help clients efficiently address their business challenges.

Flexibility

Our team helps you deploy projects quickly, maintain process transparency, and adapt each development phase to meet your specific requirements.

Implementation Roadmap

We follow the SAP Activate methodology, which breaks down the implementation of SAP CAR into six essential stages:

Current processes evaluation: Assess existing business processes and identify the organization's needs.
Defining technical requirements: Create a detailed specification of the functional and technical needs of the new system.

Discover

Setting goals and objectives: Establish and agree on the goals to be achieved throughout the project.
Assembling the project team: Appoint team members and define their roles and responsibilities.
Project plan development: Create a comprehensive plan that outlines project phases, timelines, resources, and key performance indicators.
Budget determination: Estimate and approve the budget.
Specifications preparation: Develop the technical and functional specifications for the development team.

Prepare

Ensuring business requirements are met: Check that SAP CAR aligns with business requirements and project objectives.
Data validation: Verify the accuracy and compliance of the data.

Explore

Data migration: Transfer data from existing systems to the new one.
System configuration: Set up the solution according to requirements and specifications.
Customization: Develop additional features and modules, if the standard solution does not meet all needs.
Integrations: Configure SAP CAR to work with other IT systems and applications.

Realize

Testing: Perform functional, integration, regression, and load testing to ensure that all works correctly.
User training: Organize sessions to help users become familiar with the new system.

Deploy

System readiness check: Verify that the system is ready for operational use.
Launch: Officially transition to active use of SAP CAR.
Ongoing support: Continuously monitor solution performance to identify and resolve any issues.

Run

FAQ

How long does a typical SAP CAR implementation take?

Implementation timelines vary, depending on the complexity of your retail landscape and integration needs, but most projects follow the SAP Activate methodology and are completed within several months.

What systems can SAP CAR integrate with?

SAP CAR integrates seamlessly with other SAP solutions like S/4HANA, SAP BW, and SAP Marketing Cloud, as well as with third-party POS systems, E-commerce platforms, CRM tools, and inventory management software.

Is SAP CAR suitable for mid-sized retailers, or is it only for large enterprises?

While SAP CAR is often used by global retailers, its modular architecture and scalable deployment options make it suitable for mid-sized businesses looking to modernize their retail data infrastructure.

Can SAP CAR help support sustainability initiatives?

Yes. SAP CAR can contribute to lower waste, better resource usage, and more sustainable retail operations by improving forecasting accuracy, optimizing replenishment, and reducing excess inventory.

1

An expert will reach out to you to discuss your specific migration needs and requirements.
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We'll sign an NDA to ensure any sensitive information is kept secure and confidential.
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We'll work with you to prepare a customized proposal based on the project's scope, timeline, and budget.