SAP Customer Experience (SAP CX)

Name: leverX Company
Brand: LeverX
Rating: 4.9 (114 reviews)

Support all front office functions to deliver excellent customer service and experience with SAP CX, offering a 360° view of your customers.

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Collaborating with an SAP Gold Partner provides access to resources and seasoned professionals, ensuring your project's reliability. Their expertise tailors SAP solutions for your unique needs, optimizing ROI and efficiency.

Partnering with an SAP Global Strategic Supplier goes beyond buyer-seller dynamics. They provide critical solutions for global operations, collaborate on product development, and drive strategic initiatives.

Such companies help businesses solve complex problems, deliver exceptional user experiences, and drive digital transformation using design thinking and innovation expertise. They leverage SAP's best practices and cutting-edge tools to create user-centric solutions.

Exceptional customer experiences help keep existing customers and attract new ones. SAP provides an innovative solution for achieving this: SAP CX (SAP Customer Experience). Formerly known as SAP C/4HANA or SAP Hybris SAP CX, is a suite of products for managing customer relationships. It helps companies combine their sales, marketing, and CRM solutions in one place, making it easier to handle customer data and improve customer service.

LeverX can help you implement, integrate, or support SAP Customer Experience solutions, fostering long-term relationships with your customers.

SAP Commerce

cloud

SAP Marketing

cloud

SAP Customer Data

cloud

SAP Service

cloud

SAP Sales

cloud

SAP Customer Experience

SAP Marketing cloud

Commerce marketing
Resource management
Customer loyalty management
Customer profiling and segmentation
Marketing analytics

SAP Commerce cloud

Insights into customer preferences
Personalized offers
Conversion of website visitors into buyers
Transparent interactions
Up-to-date product and service descriptions

SAP Customer data cloud

Omnichannel customer engagement strategies
Comprehensive customer profiles
Personalized engagement experience
Compliance with all data privacy rules and regulations

SAP Sales cloud

Automated sales processes
Reduced duration of sales cycles
Built-in analytics and forecasting tools
Collaboration and automation tools
Online and offline data synchronization

SAP Service cloud

Omnichannel interaction
Resource planner
Self-service tools
Mobile accessibility
Conversational AI

Personalized experience

Make matching offers based on your customers' individual needs by accessing comprehensive customer data in real-time.

Collaboration efficiency

Ease of accessibility, flexibility, scalability, and automatic updates to information offered by the cloud significantly increase collaboration productivity.

Valuable data

SAP C/4HANA empowers businesses with data-driven tools to process vast amounts of data with high speed and precise accuracy.

Flawless integration

Integrate the solution with SAP or third-party systems to focus on innovations instead of dealing with tech issues.

Modular architecture

Add any module needed, at any time, without affecting other modules within SAP.

Technological innovations

Take advantage of tools based on AI to receive predictions and forecasts, automate repetitive tasks, and empower your business with valuable insights.

Use AI to automate routine tasks with the stand-alone app or AI assistant Joule.

Automate repetitive tasks

Apply AI models to sales, service, E-commerce, and operational data to help your teams make smarter decisions.

Get insights from your data

Understand your customers and respond quickly with proactive answers generated based on your enterprise data.

Address customer needs

Global system integrator

LeverX is an International company with 14 offices in 10 countries that specializes in SAP Implementation and customization.
Full-cycle technology consulting, development, and cost-effective implementation services for successful business transformation and sustainability.
We offer custom software development services to companies to deliver tailor-made solutions that cater to clients' specific requirements.

Technology & Management

Short engagement ramp-up and project set-up, strong management
Continuous investment in innovation and early adoption of cutting-edge technologies (Data Science, IoT, Artificial intelligence, Big Data, Blockchain etc.)
Creation of projects in accordance with ISO 9001, ISO 27001, ISO 22301, ISO 55001 quality and safety standards.

Experience

20+ years of working with SAP solutions. LeverX is an SAP-certified partner and preferred vendor.
1 600 IT-experts with deep knowledge of the latest SAP technologies and solutions.
950+ successful projects. We help companies of all sizes and across various industries to leverage the power of SAP.

TOP SAP Company 2023

TOP SAP Consulting Companies 2023

SAP Value Award

TOP Software Development Companies

TOP System Integration Company

TOP ERP Consulting Company 2023

TOP IT Services Companies

TOP Warehouse Management Software

TOP Software Developers

TOP Web Development Companies

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TOP IT Services Companies

TOP 20+ Software Development Companies

TOP Software Developers

Great User Experience

TOP Software Development Companies in USA

TOP IT Consulting Company

TOP Custom Software Development Companies

TOP Software Development Companies

TOP Logistics & Supply Chain Consulting Company

TOP Software Development Companies

TOP CRM Consulting Company 2023

TOP Custom Software Development Companies

IT Services Company

TOP Software Developers

Trusted on Tech Behemonths

TOP Rated Agency

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Develop the implementation strategy based on the customer's business requirements and solution capabilities.

DISCOVER

Plan the project and finalize goals. Together with the customer, we determine a project structure, management, tracking, and reporting mechanisms. At this stage, roles and responsibilities in the project team are defined.

PREPARE

Verify the project. We make sure that the solution and project scope meet the customer's business requirements.

EXPLORE

Customize and integrate SAP components into the customer's IT infrastructure. Our experts configure and further develop the system, if required.

REALIZE

Transfer data from legacy systems into the SAP production system, tests, and roles/authorizations validation for all users.

DEPLOY

Run the solution with the provision of go-live support, fixes, and monitoring to perfectly adapt the new software to your business processes.

RUN

1

An expert will reach out to you to discuss your specific migration needs and requirements.
2

We will sign an NDA to ensure any sensitive information is kept secure and confidential.
3

We'll work with you to prepare a customized proposal based on the project's scope, timeline, and budget.