SAP for Insurance Companies

Handle the entire claims journey — from the first report to the final payment — without drowning in paperwork. The system keeps everything in one place: documents, case notes, and communication history, whether it’s life, health, or property insurance.

Catch unusual claims or transactions before they slip through. It learns from past cases, applies rules you define, and flags activity that just doesn’t look right, helping teams focus on what really needs attention.

Perform all daily financial operations related to insurance company reserves and premiums, claims accounting, and reinsurance settlements in a single system. This eliminates the need for manual reconciliations, speeds up, and improves the reliability of reporting.

Analyze the contribution of each product, channel, or customer group to your profits. Run quick "what-if" scenario tests to determine the impact of pricing or portfolio changes on overall profits.

Control revenue recognition for long-term or multi-period policies to avoid loss of transparency. Control every calculation so that finance departments and auditors can track the numbers to the final stages.

Monitor benchmarks, audit trails, and risk indicators as they arise. When something gets out of control, the system immediately reports it, allowing teams to act before minor problems become big.

Handle treaty administration, cessions, retrocessions, and settlements in one place. Track accounting flows and recoverables with full transparency across partners and contracts.

Run stress tests and simulate financial or catastrophic scenarios to gauge exposure. Monitor capital ratios and risk indicators as they shift over time.

Use predictive analytics to forecast exposures and link them to real risk drivers. Adjust reinsurance strategies dynamically based on data, not assumptions.

Provide a single hub for clients and partners where they can find suitable insurance products, get quotes, and make purchases from any device (desktop or mobile). Leverage service features like renewal, claims tracking, and add-on upgrades in the same portal.

Give your team one workspace that covers everything from customer messages to internal case tracking. Let agents move easily between email, chat, and phone while keeping full context on each policyholder.

Use Emarsys to make communication feel more personal and better timed — group customers by behavior and policy type, not just age or location. Pull data from multiple touchpoints — emails, site visits, transactions.

Bring SAP and third-party systems together, build your own extensions, and give teams unified access to analytics, AI, and automation tools — all in one place. It’s how you turn scattered systems into a single, intelligent environment.

Transform disparate information into a single source of truth. Explore, design, and communicate without technical limitations. It is a unified platform for reporting and planning that eliminates duplications and complex migrations, providing fast and reliable access to the data that will drive your business forward.

Automate repetitive and rule-based workflows, including policy approvals, claim escalations, and payment reconciliations. Integrate automation flows to SAP and external systems via APIs and event triggers.

Track mission-critical KPIs and evaluate portfolio performance on the go using real-time dashboards and predictive forecasts. Bring live data to a convenient visual view and easily simulate risk or profitability scenarios.

Ensure your master data is always clean and consistent — across customers, policies, products, and partners — with embedded workflows to approve updates, standardize formats, and identify duplicates before they lead to real problems. With MDG, every employee will work with the same, reliable data.