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SAP Emarsys Customer

Unleash a 360° degree view of your customers and campaigns in real-time to open up space for a personalized approach and enhance your customer engagement and loyalty.

Reach Out to Customers at the Right Time, at the Right Place, With the Right Offerings

Omnichannel communication

across all platforms your clients use

Better attraction and conversion

of an offline audience to online; of one-time buyers to registered

Higher average check

achieved through AI-powered personalization

Increased interactions

with clients attracted by personalized offerings

Enhanced customer loyalty

starting from the first-buy experience

SAP Emarsys in Numbers

56K+

Automated marketing programs that work non-stop

AI that powers personalized campaigns

20Bn+
Personalized monthly communications 

Email | Mobile | Audiences | SMS | Direct Mail | Web
8Bn+
Incoming monthly interactions 

Product recommendations | Omnichannel consumer responses
61% 

Higher retention rate of inactive customers 

Emarsys offers innovative campaigns to win back inactive customers and subscribers.

13X

Boost in purchases from loyal customers

Build loyalty strategies that deliver timely, relevant content to boost repeat buys.

24%

Increase in customer acquisition

Deliver personalized, data-driven campaigns across multiple channels to acquire new customers.

Want to find out if SAP Emarsys fits your business needs?

Business Benefits of SAP Emarsys

Customer-centric personalization-min

Customer-centric personalization

  • Connect with shoppers on their preferred channels
  • Save thousands of hours on manual tasks
  • Easily identify your audience's preferences and act based on these data. 
Multichannel experience-min

TIME TO VALUE ACCELERATION

  • Receive a holistic view of your customers
  • Activate customer data without IT support
  • Quickly and easily reach your customers through different sources
  • Launch and manage marketing campaigns through natively integrated channels. 
Automation in the core-min

AUTOMATION IN THE CORE

  • Equip your marketing professionals with automation tools and reduce routine tasks. 
Transparency into effectiveness-min

DATA-DRIVEN DECISION-MAKING

  • Target customers based on expected reactions
  • Customize content for each lifecycle stage
  • Use analytics and insights to simplify strategic decision-making
Measurable business results-min

MEASURABLE BUSINESS RESULTS

  • Measure the revenue impact and build more accurate and target-focused marketing strategies
  • Analyze conversions from specific events to assess engagement and customer behavior
  • Boost customer loyalty with scalable rewards programs that encourage repeat purchases.
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Interested in the solution?

How SAP Emarsys Works

Email
Digital ads
Contact center
Web
Direct mail
Other channels
In-store
Mobile
SMS

Central:

  • Personalization
  • Segmentation
  • Automation
Who Can Benefit from SAP Emarsys?

SAP Emarsys perfectly covers the marketing needs of:

  • B2C companies
  • Retail chains with customers spread across multiple channels
  • Companies receiving customer data from various sources
  • E-commerce players willing to increase their performance indicators
  • Businesses wanting to ensure the enhanced customer journey

Industries We Serve

Leveraging our experience with SAP together with diverse industrial expertise, we’ll help you select solutions that will drive meaningful, long-term value for your company.

Why Choose LeverX as Your SAP Implementation Provider?

Proven track record

For over 20 years, we have helped businesses worldwide succeed with SAP. We’ve already completed 950+ projects for over 800 clients, including top names on the Fortune 500 list.

Industry experts

The LeverX team comprises professionals with hands-on knowledge in 30+ industries, including manufacturing, logistics, and oil 
and gas.

SAP partnership

We implement SAP projects end-to-end 
and collaborate with SAP on the development and enhancement of its existing solutions.

Quality and security track record

LeverX operates in compliance with international standards such as ISO 9001, ISO 27001, ISO 22301, and ISO 55001, ensuring reliability and quality in every project.

Investment in innovation

We actively integrate advanced technologies, such as Data Science, IoT, AI, Big Data, Blockchain, and others, to help clients efficiently address their business challenges.

Flexibility

Our team is available 24/7, which enables us to quickly deploy projects, maintain process transparency, and adapt each development phase to meet your specific requirements.

Implementation Roadmap

We follow the SAP Activate methodology, which breaks down the implementation of SAP Emarsys into six essential stages:
  • Current Processes Evaluation: Assess existing business processes and identify the organization's needs.
  • Defining Technical Requirements: Create a detailed specification of the functional and technical needs of the new system. 

Discover

  • Setting Goals and Objectives: Establish and agree on the goals to be achieved throughout the project.
  • Assembling the Project Team: Appoint team members and define their roles and responsibilities.
  • Project Plan Development: Create a comprehensive plan that outlines project phases, timelines, resources, and key performance indicators.
  • Budget Determination: Estimate and approve the budget.
  • Specifications Preparation: Develop the technical and functional specifications for the development team.

Prepare

  • Ensuring Business Requirements are Met: Check that SAP Emarsys aligns with business requirements and project objectives.
  • Data Validation: Verify the accuracy and compliance of the data.

Explore

  • Data Migration: Transfer data from existing systems to the new one.
  • System Configuration: Set up the solution according to requirements and specifications.
  • Customization: Develop additional features and modules, if the standard solution does not meet all needs.
  • Integrations: Configure SAP Emarsys to work with other IT systems and applications.

Realize

  • Testing: Perform functional, integration, regression, and load testing to ensure that all works correctly.
  • User Training: Organize sessions to help users become familiar with the new system.

Deploy

  • System Readiness Check: Verify that the system is ready for operational use.
  • Launch: Officially transition to active use of SAP Emarsys.
  • Ongoing Support: Continuously monitor solution performance to identify and resolve any issues.

Run