SAP Emarsys Customer Engagement Platform
Unleash a 360° degree view of your customers and campaigns in real-time to open up space for a personalized approach and enhance your customer engagement and loyalty.
What Is SAP Emarsys?
SAP Emarsys is a cloud-based platform that allows for omnichannel communication with clients in a unified environment. The solution contributes to increased customer loyalty, ensuring greater conversion rates and higher profits.
- Quickly and easily create integrated, personalized, and cross-channel marketing campaigns to facilitate business profitability.
- Get a better understanding of your customers with AI-powered insights to unlock more real-time relevant engagements and improve conversion rates.
- Take full advantage of relationship-building interactions and reach your customers at the right time.
Reach Out to Customers at the Right Time, at the Right Place, With the Right Offerings
Omnichannel communication
Better attraction and conversion
Higher average check
Increased interactions
Enhanced customer loyalty
SAP Emarsys in Numbers
Automated marketing programs that work non-stop
AI that powers personalized campaigns
Email | Mobile | Audiences | SMS | Direct Mail | Web
Product recommendations | Omnichannel consumer responses
Higher retention rate of inactive customers
Emarsys offers innovative campaigns to win back inactive customers and subscribers.
Boost in purchases from loyal customers
Build loyalty strategies that deliver timely, relevant content to boost repeat buys.
Increase in customer acquisition
Deliver personalized, data-driven campaigns across multiple channels to acquire new customers.
Want to find out if SAP Emarsys fits your business needs?
Business Benefits of SAP Emarsys
Customer-centric personalization
- Connect with shoppers on their preferred channels
- Save thousands of hours on manual tasks
- Easily identify your audience's preferences and act based on these data.
TIME TO VALUE ACCELERATION
- Receive a holistic view of your customers
- Activate customer data without IT support
- Quickly and easily reach your customers through different sources
- Launch and manage marketing campaigns through natively integrated channels.
AUTOMATION IN THE CORE
- Equip your marketing professionals with automation tools and reduce routine tasks.
DATA-DRIVEN DECISION-MAKING
- Target customers based on expected reactions
- Customize content for each lifecycle stage
- Use analytics and insights to simplify strategic decision-making
MEASURABLE BUSINESS RESULTS
- Measure the revenue impact and build more accurate and target-focused marketing strategies
- Analyze conversions from specific events to assess engagement and customer behavior
- Boost customer loyalty with scalable rewards programs that encourage repeat purchases.
How SAP Emarsys Works
Central:
- Personalization
- Segmentation
- Automation
SAP Emarsys perfectly covers the marketing needs of:
- B2C companies
- Retail chains with customers spread across multiple channels
- Companies receiving customer data from various sources
- E-commerce players willing to increase their performance indicators
- Businesses wanting to ensure the enhanced customer journey
Industries We Serve
Why Choose LeverX as Your SAP Implementation Provider?
Proven track record
Industry experts
SAP partnership
Quality and security track record
Investment in innovation
Flexibility
Implementation Roadmap
- Current Processes Evaluation: Assess existing business processes and identify the organization's needs.
- Defining Technical Requirements: Create a detailed specification of the functional and technical needs of the new system.
Discover
- Setting Goals and Objectives: Establish and agree on the goals to be achieved throughout the project.
- Assembling the Project Team: Appoint team members and define their roles and responsibilities.
- Project Plan Development: Create a comprehensive plan that outlines project phases, timelines, resources, and key performance indicators.
- Budget Determination: Estimate and approve the budget.
- Specifications Preparation: Develop the technical and functional specifications for the development team.
Prepare
- Ensuring Business Requirements are Met: Check that SAP Emarsys aligns with business requirements and project objectives.
- Data Validation: Verify the accuracy and compliance of the data.
Explore
- Data Migration: Transfer data from existing systems to the new one.
- System Configuration: Set up the solution according to requirements and specifications.
- Customization: Develop additional features and modules, if the standard solution does not meet all needs.
- Integrations: Configure SAP Emarsys to work with other IT systems and applications.
Realize
- Testing: Perform functional, integration, regression, and load testing to ensure that all works correctly.
- User Training: Organize sessions to help users become familiar with the new system.
Deploy
- System Readiness Check: Verify that the system is ready for operational use.
- Launch: Officially transition to active use of SAP Emarsys.
- Ongoing Support: Continuously monitor solution performance to identify and resolve any issues.
Run
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What happens next?
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1
An expert will reach out to you to discuss your specific migration needs and requirements.
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2
We will sign an NDA to ensure any sensitive information is kept secure and confidential.
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3
We'll work with you to prepare a customized proposal based on the project's scope, timeline, and budget.
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CONTACT US
If you are looking for an SAP Global Strategic Supplier or Technology Partner for your business, fill out the form below, and we will contact you at short notice.