SAP Emarsys Customer Engagement Platform

Name: leverX Company
Brand: LeverX
Rating: 4.9 (114 reviews)

Unleash a 360° degree view of your customers and campaigns in real-time to open up space for a personalized approach and enhance your customer engagement and loyalty.

Let's do it!

Collaborating with an SAP Gold Partner provides access to resources and seasoned professionals, ensuring your project's reliability. Their expertise tailors SAP solutions for your unique needs, optimizing ROI and efficiency.

Partnering with an SAP Global Strategic Supplier goes beyond buyer-seller dynamics. They provide critical solutions for global operations, collaborate on product development, and drive strategic initiatives.

LeverX is a certified partner of the SAP Center of Expertise. This accreditation ensures our unwavering commitment to upholding SAP's highest standards. Our mission is to deliver excellence, providing unparalleled support, and facilitating the seamless integration of SAP solutions into your business framework.

Such companies help businesses solve complex problems, deliver exceptional user experiences, and drive digital transformation using design thinking and innovation expertise. They leverage SAP's best practices and cutting-edge tools to create user-centric solutions.

SAP Emarsys is a cloud-based platform that allows for omnichannel communication with clients in a unified environment. The solution contributes to increased customer loyalty, ensuring greater conversion rates and higher profits.

Quickly and easily create integrated, personalized, and cross-channel marketing campaigns to facilitate business profitability.
Get a better understanding of your customers with AI-powered insights to unlock more real-time relevant engagements and improve conversion rates.
Take full advantage of relationship-building interactions and reach your customers at the right time.

Omnichannel communication

across all platforms your clients use

Better attraction and conversion

of an offline audience to online; of one-time buyers to registered

Higher average check

achieved through AI-powered personalization

Increased interactions

with clients attracted by personalized offerings

Enhanced customer loyalty

starting from the first-buy experience

56K+

Automated marketing programs that work non-stop

AI that powers personalized campaigns

20Bn+

8Bn+

Incoming monthly interactions

Product recommendations | Omnichannel consumer responses

61%

Higher retention rate of inactive customers

Emarsys offers innovative campaigns to win back inactive customers and subscribers.

13X

Boost in purchases from loyal customers

Build loyalty strategies that deliver timely, relevant content to boost repeat buys.

24%

Increase in customer acquisition

Deliver personalized, data-driven campaigns across multiple channels to acquire new customers.

Customer-centric personalization

Connect with shoppers on their preferred channels
Save thousands of hours on manual tasks
Easily identify your audience's preferences and act based on these data.

TIME TO VALUE ACCELERATION

Receive a holistic view of your customers
Activate customer data without IT support
Quickly and easily reach your customers through different sources
Launch and manage marketing campaigns through natively integrated channels.

AUTOMATION IN THE CORE

Equip your marketing professionals with automation tools and reduce routine tasks.

DATA-DRIVEN DECISION-MAKING

Target customers based on expected reactions
Customize content for each lifecycle stage
Use analytics and insights to simplify strategic decision-making

MEASURABLE BUSINESS RESULTS

Measure the revenue impact and build more accurate and target-focused marketing strategies
Analyze conversions from specific events to assess engagement and customer behavior
Boost customer loyalty with scalable rewards programs that encourage repeat purchases.

Digital ads

Contact center

Web

Direct mail

Other channels

In-store

Mobile

SMS

Central:

Personalization
Segmentation
Automation

SAP Emarsys perfectly covers the marketing needs of:

B2C companies
Retail chains with customers spread across multiple channels
Companies receiving customer data from various sources
E-commerce players willing to increase their performance indicators
Businesses wanting to ensure the enhanced customer journey

Why Choose LeverX as Your SAP Implementation Provider?

Proven track record

For over 20 years, we have helped businesses worldwide succeed with SAP. We’ve already completed 950+ projects for over 800 clients, including top names on the Fortune 500 list.

Industry experts

The LeverX team comprises professionals with hands-on knowledge in 30+ industries, including manufacturing, logistics, and oil  and gas.

SAP partnership

We implement SAP projects end-to-end  and collaborate with SAP on the development and enhancement of its existing solutions.

Quality and security track record

LeverX operates in compliance with international standards such as ISO 9001, ISO 27001, ISO 22301, and ISO 55001, ensuring reliability and quality in every project.

Investment in innovation

We actively integrate advanced technologies, such as Data Science, IoT, AI, Big Data, Blockchain, and others, to help clients efficiently address their business challenges.

Flexibility

Our team is available 24/7, which enables us to quickly deploy projects, maintain process transparency, and adapt each development phase to meet your specific requirements.

Implementation Roadmap

We follow the SAP Activate methodology, which breaks down the implementation of SAP Emarsys into six essential stages:

Current Processes Evaluation: Assess existing business processes and identify the organization's needs.
Defining Technical Requirements: Create a detailed specification of the functional and technical needs of the new system.

Discover

Setting Goals and Objectives: Establish and agree on the goals to be achieved throughout the project.
Assembling the Project Team: Appoint team members and define their roles and responsibilities.
Project Plan Development: Create a comprehensive plan that outlines project phases, timelines, resources, and key performance indicators.
Budget Determination: Estimate and approve the budget.
Specifications Preparation: Develop the technical and functional specifications for the development team.

Prepare

Ensuring Business Requirements are Met: Check that SAP Emarsys aligns with business requirements and project objectives.
Data Validation: Verify the accuracy and compliance of the data.

Explore

Data Migration: Transfer data from existing systems to the new one.
System Configuration: Set up the solution according to requirements and specifications.
Customization: Develop additional features and modules, if the standard solution does not meet all needs.
Integrations: Configure SAP Emarsys to work with other IT systems and applications.

Realize

Testing: Perform functional, integration, regression, and load testing to ensure that all works correctly.
User Training: Organize sessions to help users become familiar with the new system.

Deploy

System Readiness Check: Verify that the system is ready for operational use.
Launch: Officially transition to active use of SAP Emarsys.
Ongoing Support: Continuously monitor solution performance to identify and resolve any issues.

Run

FAQ

How does SAP Emarsys enhance marketing efforts?

SAP Emarsys leverages customer data to deliver targeted campaigns that are personalized for individual customers, optimizing engagement and improving conversion rates.

Can SAP Emarsys integrate with other SAP solutions?

Yes, SAP Emarsys seamlessly integrates with other SAP solutions, such as SAP Commerce Cloud, SAP Marketing Cloud, and SAP Sales Cloud to create a unified, end-to-end customer experience.

How does SAP Emarsys support omnichannel marketing?

SAP Emarsys allows businesses to run marketing campaigns across multiple channels, including email, social media, mobile, and web, providing a seamless experience for customers.

Does SAP Emarsys provide advanced analytics?

Yes, SAP Emarsys offers advanced analytics and reporting tools, helping businesses track campaign performance, customer engagement, and ROI.

1

An expert will reach out to you to discuss your specific migration needs and requirements.
2

We'll sign an NDA to ensure any sensitive information is kept secure and confidential.
3

We'll work with you to prepare a customized proposal based on the project's scope, timeline, and budget.