From Excel Dependency to Tangible SAP S/4HANA ROI

Discover how a European manufacturer achieved true SAP S/4HANA ROI with LeverX. Excel use dropped by 80%, reporting sped up by 40%, and process efficiency grew by 35% through targeted change management.

Challenge

After a successful SAP S/4HANA go-live, a European manufacturing company noticed a critical issue:

• 60% of employees continued using Excel and legacy tools for daily operations.
• Reports were delayed and inconsistent, undermining the new system’s value.
• Leadership feared the transformation would fail to deliver its promised ROI.
  
  This challenge is not unique. According to industry studies, up to 70% of digital transformations underperform due to low user adoption. The company’s success required more than just new technology — it demanded effective change management.

LeverX Solution

LeverX applied its proven Change Management Framework, designed specifically for SAP transformation programs:

1. Change Readiness Diagnostics

• Measured user attitudes and resistance levels.
• Identified which departments had the highest risk of reverting to Excel.

2. Targeted Enablement & Super Users

• Built a network of SAP champions in finance, logistics, and production.
• Delivered role-based training with real scenarios, not generic workshops.

3. Leadership Alignment & Communication

• Partnered with leadership to reinforce the message: “SAP is the single source of truth.”
• Launched a structured communication program — from “why this matters” to “what’s in it for me.”

4. Adoption Monitoring

• Introduced dashboards tracking Excel vs. SAP usage.
• Ran continuous feedback loops to adjust processes in real time.

Business Impact

In less than 6 months:

• Excel use dropped by 80%, eliminating shadow processes.
• Reporting cycle time shortened by 40%, enabling faster business decisions.
• Process efficiency increased by 35%, with fewer errors and duplications.
• Leadership gained real-time visibility into operations.

Most importantly, the organization realized the true ROI of its SAP S/4HANA investment — transforming the system from an IT infrastructure into a business growth enabler.

Why LeverX

LeverX has delivered 200+ SAP transformation programs where change management was the key to success. Our clients choose us because we combine:

• Deep SAP expertise (20+ years in S/4HANA, EWM, Ariba, SuccessFactors, BTP)
• Structured Change Management Frameworks proven in complex global rollouts
• Measurable adoption KPIs, not just training

Ready to maximize the return on your SAP investment?

👉 Contact LeverX experts to learn how our Change Management services can maximize the value of your SAP investment.