Uber-Like App for Doctors with Custom EMR

The developed solution is made up of two apps: one for patients and the other for doctors. Also, there’s an admin panel that produces various statistics and allows admins to manage patient and doctor requests. Here’s a brief description of how each of them works:

APP FOR PATIENTS

Registration. A user downloads the app from the App Store or Google Play. The process of registration takes place when the user creates an appointment.

Appointment scheduling. The app allows the user to choose symptoms from the dropdown list, as well as provide additional ones. The user should determine if they need a general visit or a Covid test. Then it’s necessary to provide all the requested data (name, surname, address, etc.).

Payment. The process of payment takes place in the app, right after the appointment is scheduled.

Notifications. While waiting for the appointment, the patient receives notifications 15 and 5 minutes before a doctor arrives, as well as at the moment of the appointment.

Appointment and additional services. During the appointment, the doctor can expand the list of the provided services with additional ones (if they are required). In such a case, the patient will receive notification and then proceed with additional payment.

Access to medical documents. After the appointment, the patient can access their documents (including prescriptions and documents for insurance providers) in the app, as well as download or resend them if needed. All the documents become available in the app within 24 hours after the appointment.

Appointment scheduling for other people. Users can schedule appointments for themselves, as well as for their family members, friends, etc. Data about each person gets automatically saved in the app. There’s also an option for a group appointment.

If the user schedules an appointment for someone else, the attending doctor will ask the person if they are willing to share their medical information with the one who created the appointment: if the patient agrees to share information, they sign electronically, and within 24 hours, info about the visit with all documents and prescriptions attached becomes available in the patient’s mobile app of; if the patient doesn’t want to share their data, it is sent to the email they provide.

APP FOR DOCTORS

Registration. Doctors download the app via a direct link provided by the admin. Before they are registered in the system, they must attach a series of required documents (including those on qualification). If everything is okay, the admin registers the doctor in the system.

Appointment scheduling. In the app, doctors can see their schedule. The schedule for each doctor is created by the admin, while appointments are automatically distributed by the system. When a new appointment is assigned to a doctor, they receive notifications via SMS and in the app.

Accepting appointment. Doctors have to accept new appointments within 10 minutes. If they don't, the admin redirects the unaccepted one to another professional. When  a doctor accepts an appointment, it is necessary to specify the estimated time of arrival to the patient. In the app, doctors also send notifications to patients 15 and 5 minutes before the arrival. The last notification is sent when the doctor reaches the patient’s location.

At the appointment. During the appointment, the doctor can add further services (injections, tests, etc.). After the appointment, the doctor needs to press the button “complete” in the app. Still, the appointment gets completed only after all the required documents are attached.

Document management. After the appointment, documents are completed by the doctor in the EMR system (some of them are generated automatically). Then they get attached to the patient’s profile or sent to the specified email.

• How long does it take for a doctor to get to the patient?
• How much time was spent with a patient
• The number of completed and uncompleted in EMR visits.
• A total number of visits by region.