SAP Outsourcing Services

Name: leverX Company
Brand: LeverX
Rating: 4.9 (114 reviews)

Focus on strategic growth. We will take care of the technical aspects.

Collaborating with an SAP Gold Partner provides access to resources and seasoned professionals, ensuring your project's reliability. Their expertise tailors SAP solutions for your unique needs, optimizing ROI and efficiency.

Partnering with an SAP Global Strategic Supplier goes beyond buyer-seller dynamics. They provide critical solutions for global operations, collaborate on product development, and drive strategic initiatives.

LeverX is a certified partner of the SAP Center of Expertise. This accreditation ensures our unwavering commitment to upholding SAP's highest standards. Our mission is to deliver excellence, providing unparalleled support, and facilitating the seamless integration of SAP solutions into your business framework.

Such companies help businesses solve complex problems, deliver exceptional user experiences, and drive digital transformation using design thinking and innovation expertise. They leverage SAP's best practices and cutting-edge tools to create user-centric solutions.

SAP system development, support, and management is a vast field of work that you can entrust to a dedicated team of professionals instead of overloading your internal resources. LeverX works according to two models:

Full SAP outsourcing model — complete responsibility for the operations with the SAP landscape lies with us.
Partial SAP outsourcing — you delegate tasks related to the specific parts of the SAP landscape to us.

In both cases, our experts will work towards your goals to maintain scalability, stability, and ongoing improvement.

LeverX is an SAP Gold Partner that knows how to align the ambitious goals of our customers with the implementation of technical solutions. Make a pivotal investment— partner with experienced SAP professionals and delegate your system to a team that is focused on delivering business benefits.

Access to top SAP specialists

We provide certified SAP architects, consultants, and developers who work with SAP products according to the latest best practices.

Balanced operational costs

Our diverse specialists remove the need to pay for an extended in-house team for SAP products, while you still receive a high service quality.

Proactive stability monitoring

Our experts care about your uninterrupted operations, performing preventive monitoring and prompt issue resolution.

Space for strategic initiatives

While LeverX daily deals with system maintenance, your team can think about the next strategic steps.

Adaptability to changes

We are ready to increase or reduce the provided development and support resources based on your current demands.

Core SAP Outsourcing Services

As an outsourcing partner, LeverX provides a wide range of SAP services.

System monitoring and administration

We manage system landscapes, users, and permissions to detect potential issues before they lead to performance breakdown.

Comprehensive application support

Our specialists support you in everything, from handling user requests to resolving technical and functional issues.

Continuous improvement and enhancement

Our SAP experts optimize your system on an ongoing basis, providing custom developments when needed, and performing functional adjustments.

Cloud management

We work with SAP cloud environments, including those based on SAP BTP, and also manage key hyperscalers — Azure, Google Cloud, AWS, and others.

Intelligent-Integration-for-Comprehensive-Analytics

Integrations, migrations, and upgrades

The LeverX team performs all needed operations to keep your systems modern and interconnected.

Organizational Change Management (OCM) and user support

Our professionals guide end-users to enable a successful system adoption with technical stability.

Why LeverX

We have functional and technical expertise, ensuring global delivery and local presence for various organizations.

Proven track record

For over 20 years, we have helped businesses worldwide succeed with SAP. We’ve already completed 1,500+ projects for over 900 clients, including top names on the Fortune 500 list.

Industry experts

The LeverX team comprises professionals with hands-on knowledge in 30+ industries, including manufacturing, logistics, and oil and gas.

SAP partnership

We implement SAP projects end-to-end  and collaborate with SAP on the development and enhancement of its existing solutions.

Quality and security

LeverX operates in compliance with international standards such as ISO 9001, ISO 27001, ISO 22301, and ISO 55001, ensuring reliability and quality in every project.

Investment in innovation

We actively integrate advanced technologies, such as Data Science, IoT, AI, Big Data, Blockchain, and others, to help clients efficiently address their business challenges.

Flexibility

Our team is available 24/7, which enables us to quickly deploy projects, maintain process transparency, and adapt each development phase to meet your specific requirements.

How We Work

We follow agile methodologies when providing SAP outsourcing services.

Current processes evaluation: Assess existing business processes and identify the organization's needs.
Defining technical requirements: Create a detailed specification of the functional and technical scope of support.

Discover

Setting goals and objectives: Establish and agree on the Service Level Agreements (SLAs).
Assembling the project team: Appoint team members and define their roles and responsibilities.
Resource and budget alignment: Estimate and approve the budget.

Transition planning

Ensuring business requirements are met: Check that the support model aligns with business requirements and project objectives.
Data and process validation: Verify the accuracy and compliance of the system documentation and data.

Knowledge transfer

System configuration: Set up the support environment and communication channels according to requirements and specifications.
Customization: Refine support workflows and escalation modules if the standard ones do not meet all needs.
Integrations: Configure the SAP support solution to work with your current IT management systems.

Service integration

Testing: Perform functional and integration testing of the support workflow to ensure that everything works correctly.
User training: Organize sessions to help end-users become familiar with the new support request system.

User onboarding & training

System readiness check: Verify that the LeverX team is ready for full operational use.
Launch: Transition to active maintenance and management of the SAP solution.
Ongoing support: Continuously monitor solution performance to identify and resolve any issues according to the SLA.

Steady state operations

FAQ

What SAP products do you work with as an outsourcing partner?

LeverX works with an extended SAP portfolio. We support both SAP S/4HANA and hybrid environments. Our expertise also includes support for SAP ECC, leveraging SAP Analytics Cloud, SAP Fiori implementation, and other solutions, aligned with your business needs.

How soon can you start working with our SAP systems?

When we get a complete picture after the initial project phases, we usually start the transition in a couple of weeks. The overall project duration is defined in advance and depends on the process complexity and the scope of work.

Can you guarantee data security as an outsourcing partner?

We pay much attention to compliance and security issues. Our SAP specialists adhere to clear security standards, best practices, compliance frameworks, and role-based access control.

We don’t want to get trapped in a vendor-lock-in situation. Do you demonstrate the transparency of your work?

Our team will enable you with all the needed documentation, reporting, and knowledge sharing to keep you informed and in control of your systems. Work with LeverX doesn’t look like a black box; it’s a journey with a map towards your future landscapes.

1

An expert will reach out to you to discuss your specific needs and requirements.
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We'll sign an NDA to ensure any sensitive information is kept secure and confidential.
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We'll work with you to prepare a customized proposal based on the project's scope, timeline, and budget.