LeverX Change Management Methodology (OCM)

Name: leverX Company
Brand: LeverX
Rating: 4.9 (114 reviews)

Turn change into a competitive advantage with OCM guiding your SAP journey.

Collaborating with an SAP Gold Partner provides access to resources and seasoned professionals, ensuring your project's reliability. Their expertise tailors SAP solutions for your unique needs, optimizing ROI and efficiency.

Partnering with an SAP Global Strategic Supplier goes beyond buyer-seller dynamics. They provide critical solutions for global operations, collaborate on product development, and drive strategic initiatives.

LeverX is a certified partner of the SAP Center of Expertise. This accreditation ensures our unwavering commitment to upholding SAP's highest standards. Our mission is to deliver excellence, providing unparalleled support, and facilitating the seamless integration of SAP solutions into your business framework.

Such companies help businesses solve complex problems, deliver exceptional user experiences, and drive digital transformation using design thinking and innovation expertise. They leverage SAP's best practices and cutting-edge tools to create user-centric solutions.

Digital transformation succeeds when people change how they work, not just when systems change. LeverX’s organizational change management (OCM) approach helps your teams embrace transformation by addressing mindset shifts, resistance to change, and skill building.

We treat change management services as a critical success factor. Without early alignment and structured guidance, even the most advanced SAP change management solution risks poor user adoption and lost ROI. Our approach is also iterative, not linear, which is especially important for SAP projects with phased rollouts or Agile delivery models.

Accelerated adoption

Shorten learning curves and reduce ramp-up time with clear messaging, early involvement, and targeted enablement.

Unified vision across teams

Drive alignment from the C-level to the front lines so everyone understands what’s changing, and why it matters.

Higher return on technology investments

Maximize the ROI of your SAP systems by ensuring they’re used correctly, consistently, and to their full potential.

Seamless transitions with less downtime

Minimize confusion, friction, and operational slowdowns during go-lives, upgrades, or digital rollouts.

Stronger employee buy-in

When people feel heard, informed, and supported, they become active participants — not passive resisters.

Change that sticksChange that sticks

Don’t just launch the system — embed new ways of working into your company’s DNA for lasting transformation.

Change readiness assessment

We begin by evaluating your organization's readiness for change, including cultural dynamics, historical transformation outcomes, leadership maturity, and internal capabilities. This insight shapes a tailored roadmap that fits your unique context, risk profile, and pace.

Stakeholder mapping

We identify all impacted groups, from leadership to end users, and define how each will be affected.This enables us to segment stakeholders by influence and exposure, ensuring engagement efforts are focused, relevant, and effective.

Communication planning

We build a proactive messaging strategy that raises awareness, manages expectations, and builds trust across all levels. Our plans incorporate two-way feedback loops and consistent cadence to keep everyone aligned, informed, and engaged throughout the project lifecycle.

Training and upskilling

Beyond systems training, we focus on role-based enablement, process understanding, and behavioral change. Simulations, coaching, and peer-led sessions are integrated to equip users with knowledge and confidence in navigating the new way of working.

Monitoring and feedback loop

We measure change adoption through a blend of quantitative KPIs and qualitative feedback. Real-time course correction is enabled through pulse surveys, focus groups, and performance data that helps us stay agile and people-centric at every stage.

Post-go-live reinforcement

Transformation doesn’t end at go-live. We help teams embed new behaviors into daily routines through continuous reinforcement, refreshers, and champion involvement to ensure your investment in change delivers long-term, measurable impact.

Why LeverX?

Proven track record

For over 20 years, we have helped businesses worldwide succeed with SAP. We’ve already completed more than 950 projects for over 800 clients, including top names on the Fortune 500 list.

Industry experts

Our team brings hands-on knowledge in 30+ industries, including manufacturing, logistics, healthcare, retail, and oil & gas. This allows us to tailor change management strategies to fit industry-specific challenges and regulatory requirements.

SAP partnership

We implement SAP projects end-to-end and collaborate with SAP on the development and enhancement of its existing solutions.

Quality and security

LeverX operates in compliance with international standards such as ISO 9001, ISO 27001, ISO 22301, and ISO 55001, ensuring reliability and quality in every project.

Proprietary OCM methodology

We’ve developed a scalable and flexible OCM framework, which adapts to your company’s culture, structure, and pace of change. Whether you're running an Agile, Waterfall, or Hybrid project, we integrate seamlessly to support your transformation goals.

Flexible and innovative delivery

We combine deep SAP and OCM knowledge with cutting-edge technologies like AI, IoT, Big Data, Blockchain, and Data Science. Our teams work 24/7 across regions to launch faster, maintain transparency, and adapt each project phase to your needs.

FAQ

When should OCM start during a project?

OCM should begin at the very start of your project during the discovery or planning phase. Early involvement ensures that change risks are identified, stakeholder engagement is mapped out, and communication and training strategies are embedded into the project roadmap. Change management is a strategic pillar that supports success across all project stages: blueprint, realization, go-live, and hypercare.

How does OCM go beyond standard user training?

While training is a component of OCM, the two are not interchangeable. Training focuses on the "how", teaching users to operate new systems or processes. OCM, on the other hand, addresses the "why" and "what's changing" by managing the human side of change. It involves stakeholder alignment, communication planning, resistance mitigation, and building a culture that supports transformation. Simply put: training builds skill, OCM builds will.

Can you customize your methodology to our organization?

Absolutely. LeverX’s OCM methodology is designed to be scalable and adaptable. We tailor our approach to your company’s culture, organizational structure, project methodology, and transformation goals. Whether you're undergoing a global SAP rollout or a department-level upgrade, we align our strategy with your unique environment to maximize adoption and minimize disruption.

Do we need OCM even for a small system upgrade?

Absolutely. We adapt our change management consulting to your culture, structure, and goals. While the scale of OCM may vary, the principles remain the same: engaging users early, communicating the value of the change, and ensuring readiness. A lightweight OCM approach can make all the difference in user acceptance and long-term success, regardless of project size.

1

An expert will reach out to you to discuss your specific needs and requirements.
2

We'll sign an NDA to ensure any sensitive information is kept secure and confidential.
3

We'll work with you to prepare a customized proposal based on the project's scope, timeline, and budget.