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SAP Joule

Empower your business with AI that thinks faster, acts smarter, and connects across your entire value chain.

What SAP Joule Brings to Your Business

SAP Joule is an intelligent, embedded assistant that understands enterprise processes, interprets business data, and drives real outcomes. Designed to seamlessly integrate into your workflows, Joule amplifies productivity, accelerates decision-making, and empowers innovation across the organization.
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Contextual recommendations

Get tailored insights and next steps based on your real-time business context.
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Process automation support

Automate tasks and approvals, reducing manual effort across functions.
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Natural language queries

Find answers and trigger actions with simple, conversational language.
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Data-driven decision assistance

Instantly analyze complex datasets and surface critical insights.
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Cross-application collaboration

Connect insights and actions across SAP solutions for end-to-end impact.
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Secure and scalable AI

Leverage enterprise-grade security and compliance standards at scale.

Key Features of SAP Joule

Here are some key features that make SAP Joule a valuable addition to your SAP environment:

Integration with SAP applications

  • Uses a web client based on SAP Fiori-compliant UI controls
  • Ensures seamless integration across SAP solutions
  • Provides a familiar and consistent user experience

Enterprise-readiness

  • Complies with AI ethics guidelines and GDPR requirements
  • Includes robust privacy and access control mechanisms
  • SOC-II compliant for enterprise-grade security

Publish and subscribe mechanism

  • Bundles capabilities based on your SAP solution portfolio
  • Creates a uniquely configured digital assistant per user or role
  • Supports flexible, event-driven interaction

Automatic updates

  • Delivers new features and improvements without manual intervention
  • Keeps the assistant aligned with backend capability changes
  • Ensures up-to-date performance and functionality

Smalltalk support and SAP Help conversational search

  • Enables casual, human-like conversation
  • Supports direct search and interaction with SAP Help Portal content
  • Makes technical documentation accessible via natural language
Leverage our expertise with SAP Joule and SAP BTP to power your business transformation.

Frank Lozinski

Account Manager

Leverage Connected Intelligence Across Your Entire SAP Landscape

SAP Joule is natively integrated across the SAP ecosystem, giving you a unified AI experience wherever business happens. Whether you're managing finances, streamlining procurement, or optimizing your workforce, Joule brings contextual insights and automation directly into your SAP applications — helping you move faster and smarter across every function.
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SAP S/4HANA Cloud (Private and Public)

Enhance financial operations, supply chain management, and core business processes with AI-driven insights. Joule helps automate financial forecasting, streamline inventory management, and optimize production planning based on real-time data trends.
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SAP SuccessFactors

Transform HR with AI-assisted talent acquisition, employee engagement, and workforce planning. Joule enables faster candidate screening, predicts workforce needs, and surfaces actionable recommendations for career development and retention.
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SAP Business Technology Platform (SAP BTP)

Power Joule’s intelligence with seamless data integration, extensibility, and automation capabilities. BTP enables Joule to access real-time business context, orchestrate cross-application processes, and securely scale AI innovations. Joule is available in SAP BTP Cockpit, SAP Build Solutions portfolio, and powers ABAP development tools with advanced AI capabilities. 
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SAP Analytics Cloud

Supercharge analytics with predictive modeling and natural language insights. Joule helps users identify critical KPIs faster, uncover hidden patterns, and build more accurate forecasts — all with conversational queries.
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SAP Datasphere

Provide Joule with unified, trusted, and context-rich data across sources. Datasphere empowers Joule to pull more accurate, real-time insights from both SAP and non-SAP systems, enabling better-informed business actions.
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SAP Integrated Product Development

Accelerate innovation cycles and improve design efficiency with AI-driven product insights. Joule supports early-stage design decisions by highlighting cost, compliance, and sustainability factors based on real-time data across engineering and business systems.
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SAP Integrated Business Planning for Supply Chain

Strengthen planning precision with AI-powered scenario modeling and demand sensing. Joule helps identify supply bottlenecks, simulate alternative planning strategies, and deliver real-time recommendations to align supply with changing demand.
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SAP Build Work Zone & Mobile Start

Deliver personalized, AI-enhanced experiences across digital workplaces. Joule integrates into SAP Build Work Zone and Mobile Start to elevate relevant tasks, content, and insights, enabling users to act faster with intelligent recommendations tailored to their roles and devices.
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SAP Ariba

Simplify procurement with intelligent sourcing, supplier evaluation, and risk mitigation. Joule assists in identifying the best suppliers, analyzing contract terms, and flagging potential compliance issues — all while supporting faster decision-making through contextual recommendations.

Integrating SAP Joule With Various Tools and Platforms

SAP Joule is designed to seamlessly integrate with a wide range of tools and platforms, enabling AI-driven insights across the SAP ecosystem and beyond.

Pre-integrated solutions in the SAP portfolio

Several SAP solutions come pre-integrated with Joule, allowing users to benefit from contextual AI assistance out of the box. These include core systems such as SAP S/4HANA, SAP SuccessFactors, and SAP Integrated Product Development, SAP Integrated Business Planning, and many others.

Integrations and applications of Joule

Integrating Joule with custom solutions involves configuring trust with SAP Cloud Identity Services, managing domain access, exposing SAP Fiori Launchpad content to SAP BTP, and setting appropriate roles and permissions. This setup enables secure access to Joule’s AI capabilities within SAP business applications. Through grounding, Joule can access enterprise-specific data sources, ensuring that responses are accurate, context-aware, and aligned with company-specific processes and terminology.

SAP Joule Studio

SAP Joule Studio is a collaborative development environment for creating and managing AI-powered assistants, called agents. Both business and engineering teams can work together to define agent behavior, manage prompts, and configure integrations. Joule Studio supports connectivity not only to SAP systems but also to custom and third-party solutions, enabling broader use of AI across the enterprise. Built-in tools for testing and deployment ensure that conversational experiences are secure, context-aware, and aligned with SAP’s integration and compliance standards.

How We Can Help

With decades of SAP expertise, deep specialization in SAP BTP, and a proven track record of delivering business-ready AI solutions, we guide you through every step — from strategy to implementation and beyond.

We offer a comprehensive suite of services designed to support your AI journey:

Consulting

SAP Joule consulting

Assess your current SAP landscape, identify AI opportunities, and define a tailored strategy to maximize the value of SAP Joule across your business processes.
Implementation

SAP Joule implementation

Ensure a seamless deployment of SAP Joule into your SAP environment — from SAP S/4HANA to SAP SuccessFactors and SAP Ariba — fully aligned with your operational goals and technical architecture.
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AI Core & Launchpad enablement

Activate and manage your AI services effectively with SAP AI Core and AI Launchpad, enabling the scalable use of generative AI capabilities across your enterprise applications.
Application management

Custom AI solution development

Design and build AI-driven enhancements that fit your unique business needs — from workflow automation to predictive analytics — to drive smarter, faster decision-making.
Integration

SAP BTP extension and integration

Extend and customize SAP Joule’s functionality using SAP Business Technology Platform, ensuring a flexible, integrated, and future-proof AI environment tailored to your evolving business demands.
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Data foundation optimization

Strengthen the data layer feeding SAP Joule by aligning with SAP Datasphere and SAP Analytics Cloud best practices, ensuring more accurate, context-aware AI outputs.
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Process intelligence & automation

Map, analyze, and automate your critical business processes, embedding SAP Joule at key decision points to streamline operations and unlock new efficiencies.
Support

Training, enablement & support

Equip your teams with the knowledge and skills to fully leverage SAP Joule through targeted training programs, hands-on workshops, and continuous expert support.
Have questions? Ready to get started? Let’s make the most of SAP Joule.

Where SAP Joule Delivers Real Business Value

SAP Joule brings real business value across departments by transforming how users interact with enterprise systems. Its contextual AI capabilities support a wide range of use cases, helping organizations become faster, smarter, and more agile.

Here are some of the most impactful ways companies are using Joule:

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Financial management and planning

Speed up financial reporting, forecasting, and variance analysis with AI that understands your SAP S/4HANA financial data. Joule can identify anomalies, recommend corrective actions, and even assist in building predictive cash flow models, reducing manual work and increasing accuracy in strategic financial decisions.

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Procurement and supplier management

Empower procurement teams with intelligent supplier recommendations, contract optimization insights, and risk alerts. Joule helps you streamline sourcing processes and mitigate supply chain risks by analyzing supplier performance and market signals in real time.

3

Human resources and talent management

Improve talent acquisition, workforce planning, and employee engagement with AI-driven insights from SAP SuccessFactors. Joule can pre-screen candidates, suggest career path opportunities, flag retention risks, and help HR teams create more personalized employee experiences.

4

Supply chain and operations

Anticipate disruptions, optimize logistics, and streamline manufacturing operations by embedding AI insights directly into SAP S/4HANA and SAP Integrated Business Planning (IBP). Joule can recommend inventory adjustments, alert about potential bottlenecks, and propose mitigation strategies based on real-time supply chain data.

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Sales, service, and customer experience

Personalize customer interactions and boost conversion rates with AI recommendations embedded in SAP Customer Experience solutions. Joule assists sales teams in prioritizing leads, suggests next-best offers, and helps service teams resolve cases faster with context-aware advice.

6

Expense, travel, and compliance management

Automate expense approvals, flag policy violations, and optimize travel planning using AI insights within SAP Concur. Joule makes it easier to ensure compliance, control costs, and reduce the administrative burden on finance and travel teams.

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Workforce contingent management

Optimize management of the external workforce and service providers through intelligent recommendations in SAP Fieldglass. Joule can suggest the best suppliers, predict project staffing needs, and help proactively manage contract compliance.

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Business analytics and decision support

Turn data exploration into conversation with natural-language insights through SAP Analytics Cloud. Joule empowers users to ask complex business questions and receive clear, data-backed answers, without the need for technical query writing.

Why LeverX?

Proven track record

For over 20 years, we have helped businesses worldwide succeed with SAP. We’ve already completed 950+ projects for over 800 clients, including top names on the Fortune 500 list.

Industry experts

The LeverX team comprises professionals with hands-on knowledge in 30+ industries, including manufacturing, logistics, and oil 
and gas.

SAP partnership

We implement SAP projects end-to-end 
and collaborate with SAP on the development and enhancement of its existing solutions.

Quality and security

LeverX operates in compliance with international standards such as ISO 9001, ISO 27001, ISO 22301, and ISO 55001, ensuring reliability and quality in every project.

Investment in innovation

We actively integrate advanced technologies, such as Data Science, IoT, AI, Big Data, Blockchain, and others, to help clients efficiently address their business challenges.

Flexibility

Our team is available 24/7, which enables us to quickly deploy projects, maintain process transparency, and adapt each development phase to meet your specific requirements.