Boost Your Business With Design Thinking Methodology

Name: leverX Company
Brand: LeverX
Rating: 5.0 (10 reviews)

Address business challenges and improve end-user experience with LeverX and SAP AppHaus.

leverx

Design Thinking (DT) is an approach to digital product creation, implementation, and/or optimization. It helps companies increase end-user satisfaction by up to 300% and maximize business value for stakeholders. During design thinking workshops, multi-disciplinary team plans and develops user-centered design prototypes. Being a customer-centric approach, design thinking provides a lot of benefits, including:

Faster time to market. A focus on viable solutions reduces design and development time.
Savings & high ROI. Rapid promotion of successful products saves business costs.
Growth of customer loyalty. With a user-centric approach, company can increase user engagement and retain customers in the long run.

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Offline

As an official member of the SAP AppHaus Network, LeverX has the AppHaus space in its office in Wrocław, Poland.

Online

To find an effective solution to your business issue, you don’t need to go to Wrocław. Our experienced team can collaborate with you online.

On-site

If both offline and online collaboration models are inconvenient for you, we will hold a DT workshop at your office location.

Current SAP customers

How we can help:

Improvement of SAP solutions performance
Optimization and solution scalability
New use cases
Innovation opportunities

Companies that are planning to implement SAP solutions

How we can help:

Requirement definition
Implementation roadmap
Budget estimation

Companies that haven’t chosen a platform or solution

How we can help:

Requirement definition
Optimization and automation
Innovation opportunities
Search for a suitable, cost-effective solution

First call/meeting

A general idea of the issue being solved.

1-2 hours

Preparation for workshop

Determining workshop team, dates, and collaboration model.

1 week

Workshop

1-2 days offline/online workshop. Prioritizing problems and finding solutions; developing a low-level prototype and a plan for further action.

1-2 days

Analysis

Preparing specifications, interviews with end users, developing solution prototypes, choosing technologies, and preparing an architectural solution.

1-2 weeks

Solution development

Solution realization and implementation, depending on the analysis results

next step

Get an unbiased view of users’ mental model and life context
Eliminate underperforming ideas early
Reduce unnecessary spending and development costs (code changes are more expensive than changes in prototypes)
Reduce the employees' training costs (education sessions, materials, FAQs, etc.) as the solution built on users’ feedback is more intuitive
Increase end-user adoption as a result of users' participation in the requirement definition process
Simplify further decision-making due to the data collected during research activities

Companies That Have Already Improved Their Businesses With DT Workshops

I really liked the format that LeverX AppHaus presented. We had the goal of defining the subject of future development, which is complex enough to solve in standart ways.

We tired methods that are used all over the world. And we sae thah it was very fast, efficient and interesting. And the result that we achieved was a complete underestanding of ourselvs and the team. And also, the opportunity to see how the team is able to work.

Head of the network development
A telecom company

An exploration workshop works well for identifying the most valuable business challenges and use cases to focus on within cross-functional teams.

Goal

We identify opportunities for improvement and development of a business process/system, analyze current problems, and highlight growth points.

For whom?

Companies that have challenging business processes and want to figure out what they can improve
Companies that want to get a diversified expert view of their issues

Duration

Preparation — 1 week

Workshop — 1-3 days

Participants

LeverX

DT coach
Business analyst
SAP consultants
Technical expert

Customer

Business process manager
End users
Solution support and development staff

Results

Stakeholder map (the artifact that helps to understand key stakeholders around the use case and how they interact and influence each other)
User network (defining end users and their interaction with each other or with a digital solution)
Analysis and visualization of current processes
Formed clusters with current problems and user barriers
Looking for a bottleneck for optimization
Prioritized problems and barriers
Roadmap (a strategic plan that defines a goal or desired outcome and includes the major steps or milestones needed to reach it)

It & Telecom

LeverX determined RFI structure and helped the client create the vision "transport module" and define its functional requirements.

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Banking & Finance

Clients’ onboarding and establishing IE was a complex, paper-based, and time-consuming process. LeverX Group helped streamline the processes and make them faster.

eduardo-soares-e4EmPx91Aj4-unsplash 1-min

Food & Beverages

The task was to ensure that the IBP solution from SAP covers all current business needs and is ready for new perspectives.

Petrochemical industry

The key request from our client was to maximize the value of their business models and incorporate a customer-centric approach into innovation practices and business model development.