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Design thinking is an approach to solving complex problems in the field of communication and digital solutions

Solution

Task

LeverX company was asked to determine RFI structure and help the client create their vision of what a "transport module" is and define its functional requirements. Client’s goal was to create a digital platform for employees to collaborate, communicate, and achieve their digital goals.
Challenge1

Challenges

  • No possibilities to start development of the system, as there are no clearly set technical requirements
  • No complete vision of the system and of integration of all the functional modules
  • A lot of manual and paper work which is accessible only for a few people in the company
Clients - Dark mode

Participants

  • 6 participants from the client’s side (Head of departments, technical specialists and engineers)
  • 4 participants from the
    LeverX side (Design Thinking methodology coach, business development manager, UX/UI designer, business analyst

process

We successfully conducted a Design Thinking Workshop, analyzed every company's department related to the transport module and their experiences, that helped us to gain a better vision of their needs, motivations, and goals. Interactive sessions lasted 2 days and 8 hours and were based on design thinking methodology.

 

THE TEAM WAS TAKEN THROUGH 5 STAGES:

Empathize

1

Define

2

Ideate

3

Prototype

4

Test

5

Screen Shot 2021-09-22 at 1.27 1-min
_MG_3933 1-min
Screen Shot 2021-09-22 at 1.27 4-min
Screen Shot 2021-09-22 at 3.58 2-min

Companies That Have Already Improved Their Businesses With DT Workshops

I really liked the format that LeverX AppHaus presented. We had the goal of defining the subject of future development, which is complex enough to solve in standart ways.

We tired methods that are used all over the world. And we sae thah it was very fast, efficient and interesting. And the result that we achieved was a complete underestanding of ourselvs and the team. And also, the opportunity to see how the team is able to work.

 

Head of the network development
A telecom company

outcome

  • Identified issues that different departments encounter during the work process
  • Worked on the Stakeholder Map
  • Got the clear idea of the transport module, its parts, solution architecture and functional requirements
  • The participants created high-level prototypes of the system, so now they clearly understand how to prepare procurement requirements (technical assignment etc.)
  • Determined the roadmap of the project
  • Set deadlines for each step of its implementation
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