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Unifying a Global Telecom Enterprise With SAP S/4HANA

LeverX helped one of the world's largest telecommunications network providers migrate from SAP ERP to SAP S/4HANA, integrate an acquired North American business, define a transition path from SAP CAD Desktop to SAP ECTR, and automate engineering change workflows with LeverX IPS.

Table of contents:

Our team assisted the client with the migration from SAP ERP to SAP S/4HANA to unify global users under one common system.

Client

Our client is one of the world's largest network providers in the telecommunications industry, with a global user base.

Challenge

Following the acquisition of a North American network provider, the client needed to bring two organizations onto a common ERP platform while also addressing limitations in its legacy engineering environment. The existing SAP ECC landscape was based on an older version that was increasingly difficult to customize and costly to upgrade.

Organizational and ERP integration

  • Unify global users from both organizations within one ERP environment
  • Consolidate the acquired company's legacy data into the new enterprise landscape
  • Move away from an aging SAP ECC environment that was difficult to customize and costly to upgrade

Engineering data and change management

  • Replace the legacy SAP CAD Desktop environment with a more modern way to access and manage engineering and CAD data
  • Improve engineering change processes involving documents, bills of materials (BOMs), materials, routings, and workflow agent determination
  • Reduce manual coordination through email and spreadsheets
  • Make workflow changes easier without relying on custom development for every adjustment

Solution

LeverX supported the client's migration to SAP S/4HANA and modernization of its engineering processes. The project combined ERP consolidation, engineering data management, CAD integration, and workflow automation so the merged organization could operate on a more consistent SAP foundation.

ERP modernization and enterprise unification

SAP S/4HANA became the common ERP platform for the combined organization. The migration enabled the client to bring global users onto one system and consolidate legacy data from the acquired company within the new SAP landscape.

Engineering data management and CAD integration

As part of the SAP S/4HANA migration, LeverX recommended transitioning users from SAP CAD Desktop to SAP Engineering Control Center (SAP ECTR), as SAP CAD Desktop is not supported in SAP S/4HANA.

Engineering change workflow automation

To address engineering change workflows, LeverX implemented Integrated Process Solution (IPS). The solution supported workflows involving documents, BOMs, materials, routings, and agent determination while allowing business users to adjust workflow logic without requiring custom development for every change.

Technology Stack

The solution combined ERP modernization, engineering data management, CAD integration, and workflow automation technologies within the SAP environment.

  • ERP platform: SAP S/4HANA
    Serves as the unified ERP environment for the combined organization and the central platform for migrated enterprise data and processes.
  • Engineering data management and CAD integration: SAP ECTR
    Connects engineering and CAD data with SAP, giving users a central environment to access and manage product information and support engineering processes.
  • Workflow automation: LeverX IPS
    Supports configurable engineering change workflows in SAP and allows authorized business users to adapt workflow logic without relying on custom development for each change.

Results

The project brought the two organizations onto a unified SAP environment and improved the way engineering data and change processes were managed across the enterprise.

  • Global users from both organizations were brought together within SAP S/4HANA, with the acquired company's legacy data consolidated into the new environment.
  • SAP ECTR provided a more modern environment for accessing and managing engineering and CAD data within SAP.
  • Engineering change workflows were automated and made easier to adjust through LeverX IPS.
  • With LeverX IPS, the client could manage and adjust workflows from anywhere in the world and deploy changes across the enterprise in real time.
  • The SAP S/4HANA migration was completed in 10 months, while SAP landscape customization and engineering change workflow development were completed in two months.

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