Poor user experience
Without just-in-time information on software, your end-users won’t know how to use your product correctly. The result is customer confusion and frustration, increasing support costs, and lost clients.
Lack of team alignment
Skipping the stage of technical documentation development, companies deprive their teams of a single source of truth. It increases development timelines as the entire development process will be trial and error.
If not to define system architecture, processes, functionality, etc. in advance, you may miss crucial shortcomings and pitfalls. It will lead to additional time and cost constraints.
Dependency on people’s presence
Document review and editing
User interface review
Embedded user assistance
Comprehensive help systems
Guided tours / Video tutorials
Document template development
Education and training
Alignment with your IT team
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