RISE with SAP Managed Services for US Businesses

Name: leverX Company
Brand: LeverX
Rating: 4.9 (114 reviews)

LeverX helps US businesses maintain reliable RISE with SAP operations through functional support, post-go-live stabilization, release readiness, and ongoing optimization, coordinating with SAP and other providers when needed.

Discuss Your Managed Services Needs

As an SAP Gold Partner, we provide access to resources and seasoned professionals, ensuring your project's reliability. Our expertise helps us tailor SAP solutions for your unique needs, optimizing ROI and efficiency.

Partnering with LeverX as an SAP Global Strategic Supplier goes beyond buyer-seller dynamics. We provide critical solutions for global operations, collaborate with you on product development, and drive strategic initiatives.

LeverX is a certified partner of the SAP Center of Expertise. This accreditation ensures our unwavering commitment to upholding SAP's highest standards. Our mission is to deliver excellence, providing unparalleled support, and facilitating the seamless integration of SAP solutions into your business framework.

As an SAP AppHaus Network Member, we help businesses solve complex problems, deliver exceptional user experiences, and drive digital transformation using design thinking and innovation expertise. We leverage SAP's best practices and cutting-edge tools to create user-centric solutions.

LeverX — Your RISE with SAP Managed Services Partner

Keep your RISE with SAP environment stable, secure, and optimized. LeverX helps US businesses manage SAP applications, resolve issues, prepare for releases, and continuously improve system performance.

Our services cover:

Post-go-live support and stabilization
SAP application and functional support
Release and change management
Integration support and performance optimization

20+

Years of SAP Experience

F500

Trusted by Fortune 500 Companies

1,500+

Projects Delivered Worldwide

Certified

SAP Gold Partner

Mobile apps for field technicians

Give technicians access to work orders, service instructions, equipment records, and job history right from their mobile devices.

Scheduling and dispatch

Help dispatchers assign jobs, coordinate technician availability, and manage service priorities.

Work order management

Create, assign, track, and close work orders while keeping job details and service records up to date.

Asset maintenance

Give teams access to equipment history, maintenance schedules, inspection checklists, and technical documentation.

Parts and inventory management

Help technicians check spare parts availability, record material usage, and request replenishment.

Service reports and digital forms

Replace paper-based reporting with digital checklists, inspection results, photos, and customer sign-off.

SAP ECC to SAP S/4HANA Conversion (Brownfield)

Convert your existing SAP ECC system to SAP S/4HANA while preserving established processes, configurations, and data wherever appropriate.

Best for organizations that: Want to preserve established processes, need a controlled transition, and want to minimize disruption to the existing operating model.

Selective Data Transition

Move to SAP S/4HANA while selectively retaining relevant business data, processes, and organizational structures, leaving obsolete elements behind.

Best for organizations that: Want greater flexibility than a traditional conversion while avoiding a full Greenfield redesign.

Greenfield SAP S/4HANA Implementation

Build a new SAP S/4HANA environment and redesign business processes around current requirements and SAP best practices.

Best for organizations that: Need significant process transformation, are replacing a non-SAP ERP, or want to fundamentally simplify their operating model.

RISE with SAP provides a managed transformation and cloud operating model, but the responsibilities for applications, business processes, integrations, and ongoing improvements still need to be clearly defined.

SAP manages the infrastructure and technical services included in the applicable RISE agreement. Businesses may still need specialist support for application configuration, functional issues, custom developments, integrations, testing, and changes that affect daily operations.

LeverX helps cover these operational needs through managed services tailored to your environment. We work within the agreed responsibilities, coordinate with SAP where necessary, and help your internal teams maintain a reliable and maintainable SAP landscape.

What our managed services help you achieve

Maintain system stability. Resolve application issues and address problems affecting critical business processes.
Prepare for SAP releases. Assess the potential impact of updates on configuration, integrations, custom code, and business workflows.
Improve application performance. Investigate recurring issues and identify opportunities to improve processes and system behavior.
Keep integrations reliable. Troubleshoot data exchange between SAP Cloud ERP Private, SAP BTP services, and connected applications.
Control changes. Manage enhancements, testing, approvals, and release preparation through defined processes.
Continue business improvement. Identify opportunities for automation, process optimization, and appropriate new SAP capabilities.

The exact responsibilities depend on the RISE agreement, target architecture, and scope of the managed services engagement.

Flexible support coverage

Define service hours, incident priorities, escalation paths, and response targets according to your operating requirements and service-level agreement.

Functional and technical coordination

Bring together functional consultants, application specialists, integration experts, developers, and SAP technical teams when issues span different parts of the landscape.

Support for internal IT teams

Extend your existing team with additional SAP expertise, cover specific modules, or delegate agreed operational responsibilities to a managed services team.

Defined responsibilities and reporting

Establish ownership for incidents, changes, release activities, and operational decisions. Service reporting helps track issues, workload, recurring problems, and performance against agreed targets.

Scalable engagement scope

Adjust the support model as your system evolves, including changes to business processes, application scope, integration requirements, and operational priorities.

1. Support

We handle agreed incidents, user requests, application issues, and operational questions. Issues are prioritized by business impact and addressed through established investigation and escalation procedures.

Outcome: Clear issue ownership, structured resolution, and support for day-to-day business operations.

2. Optimize

We review recurring problems, configuration, process performance, and user feedback to identify improvements. Changes are assessed, approved, tested, and deployed according to the agreed change management process.

Outcome: A prioritized plan for reducing recurring issues and improving application performance.

3. Innovate

We help assess new business requirements and relevant SAP capabilities, including automation, analytics, and SAP BTP extensions where appropriate. Proposed changes are evaluated against business value, technical feasibility, and operational risk.

Outcome: A controlled pipeline of enhancements that supports business needs without introducing unnecessary complexity.

Assess the change

Review relevant release information, identify potentially affected processes and interfaces, and determine which areas need validation.

Plan testing

Define regression scenarios, business-critical workflows, test responsibilities, and acceptance criteria based on the release and the environment.

Validate and resolve issues

Execute agreed tests, investigate defects, and coordinate configuration or code adjustments where required.

Prepare for deployment

Confirm readiness, document known issues and dependencies, and coordinate the relevant approvals and deployment activities.

Review the outcome

Monitor post-release issues, document lessons learned, and update future testing priorities where appropriate.

The process reflects the selected SAP edition and release model. Private and public cloud environments may have different update cycles and responsibilities.

Clear responsibility boundaries are essential to efficient managed services. The exact split depends on your RISE agreement, system architecture, and contracted support scope.

SAP

SAP provides the infrastructure and technical services specified in the applicable RISE agreement, along with the relevant cloud operations and contracted service responsibilities.

LeverX

LeverX can provide partner-led application management, functional support, integration maintenance, release readiness, testing, custom code support, and continuous improvement under a separate agreed service scope.

Your organization

Your team retains responsibility for business priorities, process ownership, approvals, data governance, internal controls, and decisions that require business authorization.

We help define the operating model, escalation routes, and handoffs so that incidents can be directed to the right team and responsibilities remain clear.

More reliable application operations

Address functional and integration issues through structured support and defined escalation procedures.

Reduced pressure on internal SAP teams

Extend your team's capacity with additional expertise for recurring support needs, complex issues, and operational changes.

More controlled SAP releases

Assess the impact of changes, validate business-critical processes, and coordinate testing before deploying updates within the agreed scope.

Better visibility into recurring problems

Use incident trends, service reporting, and root-cause analysis to identify issues that need permanent correction.

A more maintainable SAP environment

Manage custom code, configuration changes, and integrations through controlled processes that support ongoing maintenance.

Continuous business improvement

Identify and prioritize improvements based on operational needs rather than limiting support to incident resolution.

Strategic Evaluation and Planning

We conduct a comprehensive audit of your current ERP landscape, integrations, and business objectives. Using LeverX‑developed assessment tools and accelerators, we build a tailored migration roadmap that reduces technical debt, aligns with U.S. GAAP and compliance requirements, and fits your North American operating model.

Step 1

System Readiness and Preparation

We prepare your legacy SAP ECC environment by verifying technical prerequisites, applying required support packages, and completing necessary upgrades. LeverX’s proven readiness checklists and automation tools ensure a stable, risk‑mitigated foundation for your S/4HANA conversion and smooth cutover.

Step 2

Advanced Data Migration

Our team orchestrates the extraction, transformation, and loading (ETL) of critical master and transactional data. LeverX’s proprietary data migration accelerators speed up complex data flows, reduce manual effort, and increase predictability. We prioritize data quality by cleansing, archiving, and rationalizing legacy information, ensuring total data integrity and consistency in your new S/4HANA system.

Step 3

Custom Code Optimization

LeverX experts analyze and refactor your custom ABAP code for S/4HANA compatibility using our internal assessment and remediation tools. We follow SAP “Clean Core” principles, modernizing business‑critical extensions while eliminating obsolete or redundant modifications, so your system stays agile and easier to maintain.

Step 4

Enterprise-Wide User Training

To accelerate adoption and maximize ROI, we deliver role‑based training and concise documentation for U.S. users. LeverX‑designed training accelerators and playbooks help your teams quickly master S/4HANA’s Fiori apps, analytics, and embedded AI tools from day one.

Step 5

Post-Migration Hypercare and Support

After go‑live, LeverX provides dedicated Hypercare support for your U.S. operations. We monitor system performance, resolve post‑launch issues quickly, and offer on‑demand professional services. LeverX’s monitoring and support tools help ensure your business thrives on S/4HANA over the long term.

Step 6

Accelerate Migration with LeverX Tools

LeverX's proprietary S/4HANA Migration Accelerator and Data Management Platform help automate repeatable activities across assessment, system preparation, data migration, and validation.

Reusable workflows and migration tools help standardize recurring tasks, reduce manual effort, and improve visibility into data quality and project activities.

Up to 60% faster migration

LeverX reports that its migration accelerator can help reduce migration timelines by up to 60%. Actual results depend on the source environment, migration scope, data quality, selected approach, and the extent to which automation can be applied.

The Cost of Waiting Goes Beyond the SAP Deadline

The migration challenge is not simply about a maintenance date.

The longer a legacy ERP landscape remains unchanged, the more difficult it can become to untangle custom code, outdated integrations, fragmented data, and processes built around yesterday's requirements.

For many enterprises, the real question is not whether to transform, but how to do it without interrupting the business.

Start early to create room for the right decisions

Secure Expert SAP Talent Now

With the 2027 deadline approaching, demand for experienced North American SAP integrators is surging. Starting your S/4HANA migration today ensures you lock in a dedicated team before availability tightens and hourly rates rise.

Reduce Risk in a Timely Migration

A comprehensive technical audit can take up to seven months. By acting early, you create space for a meticulous, low‑risk migration that safeguards business continuity, financial closing, and data integrity.

Speed Up Time to Business Value

Early adopters in the U.S. market see results faster - including up to 20% improvement in operational efficiency, a visible impact on bottom‑line revenue, and up to 70% automation of core finance and supply‑chain processes.

Align with U.S. Regulations and Reporting

SAP S/4HANA provides the real‑time transparency required for SEC climate disclosures, U.S. GAAP reporting, and SOX compliance. A timely migration ensures your financial reporting is audit‑ready, automated, and aligned with U.S. regulatory expectations.

Cut High‑Cost Legacy Technical Debt

Many U.S. enterprises are constrained by decades of custom ECC code and outdated integrations. Migrating now gives you the opportunity to modernize your digital landscape, so your new S/4HANA environment is lean, agile, and easier to maintain.

Equip Your Business with SAP Business AI

The most advanced SAP innovations, including SAP Business AI, generative AI assistants, and predictive analytics, are built for SAP S/4HANA. Equipping your business today lets you adapt faster to market shifts, global disruption, and evolving customer demands.

Why Choose LeverX for RISE with SAP Managed Services?

SAP expertise across the lifecycle

LeverX combines SAP consulting, implementation, migration, integration, and application management experience to support the environment beyond go-live.

Functional and technical collaboration

Our teams help coordinate issues that cross application configuration, integrations, custom code, and technical operations.

Structured release and change management

We help assess changes, define testing requirements, coordinate remediation, and prepare the system for releases according to the agreed service scope.

Business-focused support

We prioritize issues in the context of their impact on business processes, users, and critical operations.

Flexible delivery model

We tailor coverage, responsibilities, and escalation procedures to your system landscape, internal capabilities, and operational requirements.

Support for continuous improvement

Our managed services can extend beyond incidents to include application enhancements, process improvements, and assessment of relevant SAP capabilities.

WHAT OUR CUSTOMERS SAY

“LeverX: A Pragmatic System Integrator with Extensive SuccessFactors and Process Knowledge”

LeverX is a reliable and flexible SAP system integrator with a pragmatic, can-do approach, providing vast process/technical HR IT knowledge that includes standard product offerings and custom app development.

Jekaterina Timofejeva

SAP HCM & SuccessFactors Service Lead, Girteka Group

“We highly recommend LeverX as a technology partner”

The LeverX team involved in the completion of our projects demonstrated a high level of responsiveness and support by solving issues and answering questions ASAP. They were diligent and proactively addressed the challenges that arose during the development process. Our cooperation ran smoothly and professionally, and LeverX quickly provided direct and correct advice when necessary. We highly recommend LeverX as a technology partner for large and complicated development projects that also delivers continuous cooperation with the provider on new projects.

DR. ANDREAS SCHWARZER

VP Global IT, FUCHS Group

"JBS was impressed with LeverX’s BMAX application"

After several years of successfully running multiple workflow processes through LeverX’s IPS application, JBS was excited to learn of LeverX’s BMAX application. We needed a means to govern material master data creation on a global scale, and LeverX was instrumental in the design, build, and deployment of a globally adaptable integrated IPS and BMAX master data creation process. We could not be more impressed with the outcome of this application, its user adoption, and its capabilities.

JENNIFER
HASLUND-NIELSEN

SAP SCM Functional Analyst, JBS

“A great partner that goes the extra mile to accommodate the customer/company”

A great partner that goes the extra mile to accommodate the customer/company. They can accomplish what is needed to move their business forward. No question is too much for LeverX. They’ve been a great resource for any area of SAP. What I like about LeverX is that I don’t think there is any question that is too much for them. We bounced a lot of things off them that might not appear in their wheelhouse, but a lot of times they have answers just because of their experience and knowledge. We found them to be a great resource to bounce things off and get ideas even if they might not be specific to PLM. When you are out of time and have limited resources, LeverX has your solution. LeverX is a big bang for your buck that will bring in a lot of knowledge at one time to check off all the boxes.

Tim Flaherty,

Executive Vice President, Chief Financial Officer, Enable Injections, Inc.

“We recommend LeverX as a reliable ERP implementation and support partner”

The SAP solution supported by the LeverX team helped us achieve the utmost process automation and optimized financial and logistics processes. The project was delivered on time. We hope that our cooperation will gain the status of a time-tested partnership. We recommend LeverX as a reliable ERP implementation and support partner.

JAVED IQBAL

SAP Project Manager, Retal Group

“LeverX has extensive knowledge in the area of engineering management processes”

LeverX has extensive knowledge in the area of engineering management processes and provides flexible products and SAP solutions/add-ons that help our end users to perform their business efficiently. Their team is dedicated to deliver the right solution and always works closely with us to understand our needs and proposes solutions that meet our requirements.

Wolfgang Berger

Director, Enterprise Applications, IMAX

Faster Month‑End and Financial Close

Stop struggling with batch‑based closing and long reconciliations. SAP S/4HANA delivers real‑time financials, so your U.S. teams can close faster and respond quickly to reporting demands.

Eliminate Costly Legacy Customisations

Replace decades‑old custom code and one‑off fixes with a cleaner, upgrade‑friendly system. Clean Core reduces technical debt and maintenance costs while improving stability.

Reduce Manual Work and Errors

Automate repetitive tasks in finance, logistics, and procurement. With S/4HANA, you cut manual entries, spreadsheets, and reconciliation errors that slow down your U.S. operations.

One Source of Truth Across the Business

End data silos between FI, CO, MM, SD, and other modules. SAP S/4HANA connects your U.S. operations on a single platform, so finance, supply chain, and sales work from the same live data.

Predictable and Scalable Growth

Old ERP systems buckle under new entities, acquisitions, and changing compliance rules. S/4HANA scales with your U.S. business, making it easier to open new locations, add brands, or expand into new markets.

Future‑Proof for Innovation and AI

Legacy ERP limits your ability to adopt new technologies. SAP S/4HANA gives you a modern foundation for SAP Business AI, predictive analytics, and automation, so your U.S. organization can innovate instead of just keeping the lights on.

Frequently Asked Questions

What do RISE with SAP managed services include?

Managed services may include functional support, application maintenance, incident resolution, integration support, release readiness, testing, security-related configuration support, and continuous improvement. The exact scope is defined by the engagement and the responsibilities already covered by the RISE agreement.

Does SAP manage everything in a RISE with SAP environment?

No single statement covers every responsibility. SAP manages the services included in the applicable RISE agreement, while application-specific activities, business processes, integrations, custom code, and partner support may require separate ownership. The service model should clearly define responsibilities between SAP, the customer, and the implementation or managed services partner.

Can LeverX provide support immediately after go-live?

Yes. Managed services can be planned to begin during hypercare or after the initial stabilization period. Early involvement can help transfer knowledge from implementation teams, organize incident handling, and prepare the transition to steady-state support.

Do managed services include SAP upgrades and releases?

The service scope can include release impact assessment, regression testing, defect resolution, and readiness coordination. The applicable activities depend on the SAP edition, release model, contractual responsibilities, and agreed managed services scope.

1

An expert will reach out to you to discuss your specific needs and requirements.
2

We'll sign an NDA to ensure any sensitive information is kept secure and confidential.
3

We'll work with you to prepare a customized proposal based on the project's scope, timeline, and budget.

20+
years of expertise

1,500+
projects

2,200+
professionals

RISE with SAP Managed Services for US Businesses

Field Service Apps Built Around Your Workflows

Finding the Right SAP S/4HANA Migration Approach

What our managed services help you achieve

Our RISE with SAP Managed Services

A Managed Services Model Built Around Your Needs

How We Manage the RISE with SAP Run Phase

Managing SAP Releases and Changes

SAP

LeverX

Your organization

What Your Business Gains from RISE with SAP Managed Services

Our SAP S/4HANA Migration Framework

Our SAP S/4HANA Migration Framework

Strategic Evaluation and Planning

System Readiness and Preparation

Advanced Data Migration

Custom Code Optimization

Enterprise-Wide User Training

Post-Migration Hypercare and Support

Accelerate Migration with LeverX Tools

Up to 60% faster migration

The Cost of Waiting Goes Beyond the SAP Deadline

Start early to create room for the right decisions

Want more value from RISE with SAP?

Warehouse Application Development in Practice

LeverX Improves Warehouse Efficiency by 30% for a European Retailer

LeverX Improves Warehouse Efficiency by 30% for a European Retailer

LeverX Boosts Pharma Warehouse Productivity by Up to 35%

LeverX Improves Picking Accuracy by 30% for a Logistics Company

LeverX Connects SAP EWM with Warehouse Automation

Why Choose LeverX for RISE with SAP Managed Services?

SAP expertise across the lifecycle

Functional and technical collaboration

Structured release and change management

Business-focused support

Flexible delivery model

Support for continuous improvement

WHAT OUR CUSTOMERS SAY

Benefits Your Business Gains After Migrating to SAP S/4HANA

Related SAP Services

Related Services

Frequently Asked Questions

What do RISE with SAP managed services include?

Does SAP manage everything in a RISE with SAP environment?

Can LeverX provide support immediately after go-live?

Do managed services include SAP upgrades and releases?

Can LeverX support our existing internal SAP team?

How are support response times defined?

Can managed services cover SAP BTP and third-party integrations?

How does LeverX support security and audit requirements?

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