Open/closed tickets
You can see the number of open and closed tickets (based on status configuration) in your system.
Ticket Trending Cards
This indicates the number of open/closed tickets over the last few months on a bar graph so you can easily see throughput. Closed Tickets Trending presents information on a line graph.
User work item cards
This feature provides information about work items assigned to individual users and enables you to drill down, find the tickets with open work items, and elevate them so processes can move forward.
Duration cards
Average duration by phase refers to how long it takes, in days on average, to complete a given phase of the workflow. Ticket Duration provides information on the shortest, longest, and average ticket durations based on the filter.
IPS Ticket Dashboard
- ABAP
- OData
- SAPUI5
- Fiori elements
IPS/Change Record Integration
- ABAP
- HANA DB
- BOPF
- Draft
- Digital Signature
- CDS
- OData
- SAPUI5
- Fiori elements

Document Management
- Document Release
- Material Master Release and Extension
- Sales Order Release
- Manufacturing Instruction Release

Request Management
- Procurement Request
- Tooling Change Request
- Shop Floor Issue Request
- Customer Issue Request
- Plant Maintenance Work Request
- Request for Quote