SAP Database Managed Services Provider (MSP)

Name: leverX Company
Brand: LeverX
Rating: 4.9 (114 reviews)

Keep SAP HANA, SAP ASE, and MaxDB fast, stable, and secure through LeverX 24/7 managed services, delivered with SLA-backed support and predictable costs.

Collaborating with an SAP Gold Partner provides access to resources and seasoned professionals, ensuring your project's reliability. Their expertise tailors SAP solutions for your unique needs, optimizing ROI and efficiency.

Partnering with an SAP Global Strategic Supplier goes beyond buyer-seller dynamics. They provide critical solutions for global operations, collaborate on product development, and drive strategic initiatives.

LeverX is a certified partner of the SAP Center of Expertise. This accreditation ensures our unwavering commitment to upholding SAP's highest standards. Our mission is to deliver excellence, providing unparalleled support, and facilitating the seamless integration of SAP solutions into your business framework.

Such companies help businesses solve complex problems, deliver exceptional user experiences, and drive digital transformation using design thinking and innovation expertise. They leverage SAP's best practices and cutting-edge tools to create user-centric solutions.

Issues with SAP HANA, SAP ASE, or MaxDB don't just remain database problems for long. Users start complaining about lags, nightly jobs are late, and your team is forced to deal with urgent troubleshooting instead of scheduled work. In hybrid environments, even minor performance or security issues can easily escalate into real downtime.

That’s where LeverX comes in. We handle your SAP databases’ day-to-day administration, round-the-clock monitoring, and performance tuning across on-premises, cloud, and hybrid environments. You get steadier uptime, faster systems, better protection for your data, and costs you can plan around, without having to build and staff a full in-house database function.

Higher availability and fewer incidents

Continuous monitoring and proven SAP database expertise support high availability and predictability in daily operations.

Consistent performance under real-world workloads

Databases are continuously adjusted as workloads change, ensuring users and background jobs receive consistent response times even during peak periods.

Higher security and reduced risk

Security audits and access analysis keep permissions in check, while hardening reduces weak points, lowering the risk of breaches and leaks.

Predictable operating costs

The managed services model replaces one-time troubleshooting and personnel costs with a clear, predictable cost structure tied to agreed-on service levels.

Less pressure on internal IT teams

Database upkeep and incident handling no longer consume the team’s day, leaving more time for projects and improvements.

Access to SAP database expertise

You gain access to specialists with deep experience in SAP HANA, SAP ASE, and complex SAP landscapes without the cost and effort of building that expertise in-house.

Our SAP Database Managed Services

SAP database administration

We take care of the day-to-day administration of SAP HANA, SAP ASE, and MaxDB, including user and access management, configuration changes, routine maintenance, and issue resolution.

The-Strategic-Value-of-SAP-Consulting-in-Digital-Transformation

Installation, configuration, and patching

Our team builds new instances, adjusts configurations based on real demand, and applies patches with minimal disruption through scheduled maintenance windows and high-availability strategies.

Performance monitoring and tuning

We keep an eye on your databases round-the-clock and fine-tune performance as demand changes, so response times stay consistent.

Backup and disaster recovery management

LeverX manages backups and disaster recovery end-to-end, including scheduling, validation, and recovery planning.

Security and compliance management

We harden your SAP databases, review access regularly, and run security checks to reduce risk and support your compliance requirements.

Capacity planning and optimization

Our team tracks demand over time, flags risks before performance drops, and helps you add capacity only where it actually pays off.

Why LeverX

Proven track record

For over 20 years, we have helped businesses worldwide succeed with SAP. We’ve already completed 1,500+ projects for over 900 clients, including top names on the Fortune 500 list.

Industry experts

The LeverX team comprises professionals with hands-on knowledge in 30+ industries, including manufacturing, logistics, and oil and gas.

SAP partnership

We implement SAP projects end-to-end  and collaborate with SAP on the development and enhancement of its existing solutions.

Quality and security

LeverX operates in compliance with international standards such as ISO 9001, ISO 27001, ISO 22301, and ISO 55001, ensuring reliability and quality in every project.

Investment in innovation

We actively integrate advanced technologies, such as Data Science, IoT, AI, Big Data, Blockchain, and others, to help clients efficiently address their business challenges.

Flexibility

Our team is available 24/7, which enables us to quickly deploy projects, maintain process transparency, and adapt each development phase to meet your specific requirements.

Review your SAP database landscape across SAP HANA, SAP ASE, MaxDB, and related dependencies
Assess the current state: performance, availability, backups, security, and recurring incidents
Define priorities based on what matters most: uptime, speed, compliance, and cost control

Discover

Confirm service scope, SLAs, and escalation paths
Set up access and security rules
Align tools and processes: monitoring, ticketing, reporting, communication cadence

Prepare

Run a shadowing period to ensure a smooth handover
Transfer knowledge from your team or current provider
Create runbooks for routine tasks and critical scenarios
Establish baselines: performance metrics, capacity, and health indicators
Validate backups and disaster recovery approach

Transition

Handle day-to-day administration and service requests
Monitor 24/7 and respond to incidents
Plan patching and maintenance with minimal disruption
Perform continuous security checks and manage access control

Operate

Tune performance based on real workload patterns
Plan capacity to prevent surprises
Optimize costs for cloud and hybrid setups
Run regular reviews and provide clear, actionable recommendations

Optimize

Automate repeatable tasks where it makes sense
Strengthen hardening and support compliance readiness
Refine monitoring and alerting to reduce noise and catch issues early
Plan lifecycle improvements to keep the environment stable as your business grows

Improve

FAQ

What should we expect from the SLA?

Clear coverage hours, defined response times, escalation rules, and regular reporting, all aligned with your SAP systems and business priorities.

Can you take over from our current provider without disrupting operations?

Yes. The handover is planned step by step, first knowledge transfer and documentation, then a short overlap period if needed, and only then full ownership once everything is stable.

Do you support multi-region or global SAP landscapes?

Yes. The service model can be set up to support multiple systems, regions, and time zones, with consistent processes, unified reporting, and a clear escalation model.

What do we need to provide to get started?

Not much. A basic system overview, database versions, access details, your current monitoring and backup setup, and key contacts are usually enough to begin.

1

An expert will reach out to you to discuss your specific needs and requirements.
2

We'll sign an NDA to ensure any sensitive information is kept secure and confidential.
3

We'll work with you to prepare a customized proposal based on the project's scope, timeline, and budget.