LeverX stands out as the strategic partner, providing innovative solutions powered by SAP to enhance efficiency, reduce costs, and elevate the overall retail experience in the dynamic market. We describe eight challenges that LeverX’s SAP solutions can help you master.
In the ever-evolving landscape of the retail industry, new challenges continuously emerge, demanding strategic solutions. While external factors like fierce competition, customer loyalty, and product returns persist in shaping the retail landscape, it's crucial to recognize and address internal challenges within the intricate workings of a business. LeverX stands out as the strategic partner, providing innovative solutions powered by SAP to enhance efficiency, reduce costs, and elevate the overall retail experience in the dynamic market. Here, we describe eight challenges that LeverX’s SAP solutions can help you master:
The efficiency of order processing and the timely delivery of goods directly correlate with the level of client service in retail. Despite the abundance of innovative technologies, challenges persist within these business lines, including manual work, outdated stock data, and human errors.
LeverX introduces a transformative solution with SAP S/4HANA Retail for merchandise management. This system with real-time balance calculation offers compelling benefits:
The retail industry is fast-changing, and delayed responses to emerging market situations can result in severe losses. Challenges such as low control over sales order execution, complex stock balancing, and suboptimal goods stocking throughout the supply chain hinder prompt and informed decision-making.
In collaboration with SAP S/4HANA Retail for merchandise management, LeverX provides comprehensive supply chain transparency from the first mile to the last. The solution includes:
The COVID-19 pandemic has reshaped the retail landscape, introducing new sales scenarios. Retailers must ensure their systems are adaptable to simultaneous sales under various scenarios. SAP S/4HANA Retail for merchandise management addresses this challenge by meeting rising customer expectations, regardless of the interaction scenario.
This solution provides:
Aligning business processes, including accounting and finance, becomes increasingly challenging for competitive businesses. Implementing additional rules, group operations, and reconciliation in a single system is a complex task.
LeverX, with SAP S/4HANA Cloud for finance, offers a solution that combines various aspects within a single system:
In the ever-evolving retail scene, consumers seamlessly navigate between virtual and physical shopping realms. This dilemma confronts retailers, compelling them to establish a unified customer experience across a spectrum of channels.
LeverX, through the SAP Customer Experience suite, addresses this challenge, specifically with SAP Commerce Cloud. This enables retailers to:
Presently, customers demand a flawless transition when moving between online transactions and in-person buys. The complexity emerges in upholding a uniform and adaptable customer journey across a myriad of interaction points.
SAP S/4HANA Retail for merchandise management addresses this challenge by centralizing customer data. This solution ensures that customer profiles are easily accessible across channels, allowing retailers to treat each customer consistently, whether they shop online or in-store. Additionally, SAP's Loyalty Management solution enhances the customer experience by implementing loyalty programs that collect relevant data, contributing to a fluid customer journey and promoting brand loyalty.
The need for an outstanding customer experience is critical for securing brand loyalty. With customer experience being a significant factor, retailers face the challenge of creating personalized and engaging interactions.
LeverX addresses this challenge with SAP Marketing Cloud, which provides tools for personalization and customer engagement.
The challenge of siloed marketing infrastructure arises when marketing efforts across various channels lead to fragmented customer data.
SAP Customer Data addresses this challenge by unifying customer data from different channels. This platform ensures a cohesive marketing approach by providing marketers with a single, comprehensive view of customer information. SAP Customer Data streamlines communication, enhances marketing effectiveness, and prevents customer confusion, promoting a more unified and efficient marketing strategy.
With over 20 years of close collaboration with SAP, the LeverX team possesses deep expertise in SAP products for all retail sectors. LeverX offers the full cycle of development and integration services, joining projects at any stage, from design to implementation and support. To overcome your business challenges and navigate the future of retail, partner with LeverX — your reliable and innovative ally in the ever-changing retail landscape. Fill out the form below, and our experts will contact you to discuss your project. Embrace the future with LeverX and SAP!