The company provides three levels of support, both onsite and offsite. We are committed to delivering a transparent and easy-to-use service. You will always know who works on your issue and what progress has been made so far. LeverX customers benefit from:
All our projects have a warranty support period where the programmers iron out any remaining issues, closely monitor the system itself, and help the users adapt to the new environment. Our engineers provide support both to the IT specialists of the customer and to the end users.
Our engineers adhere to strict SLA rules that ensure minimal downtime or disruptions to the business. You can also customize the SLA to suit your business needs better, improving reaction times and the size of the support team available for your system.
As companies continually improve their business processes and adopt new technologies, the software they use needs to stay up-to-date and flexible, too. LeverX is ready to upgrade the system you use with new capabilities.
LeverX works directly with the SAP Core and Custom Development teams. Our engineers develop new SAP modules and receive first-hand knowledge of how they are built. This expertise helps us solve issues faster.